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with your existing Facebook or Google+ account.
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RemoteCall
Become a Friend of Customers.

You can communicate with the customer. Be their eyes and ears to understand problem or request well. Easily understand the difficult request from customers by remotely. Be the customer’s friend.
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RemoteCall + mobile pack
Stay Closer to Customers.

Smartphone, you can feel everything is very convenient, but there are times when you need help in some people.
It is helps to considering about customers, and we called it ‘RemoteCall’.
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RemoteCall + visual pack
Do Not Make Customers Wait.

Do you want to explain conveniently for difficult situation?
Smartphone cameras can be resolved all conditions with RemoteCall + visual pack. Do not make customer wait.
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RemoteCall

Control the customer’s PC from your PC. Remotely access the customer’s PC screen to directly view and control it.

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RemoteCall + moblie pack

Control the customer’s PC from your PC. Remotely share the customer’s PC screen to directly view and control it.

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RemoteCall + visual pack

See throught the customer’s mobile camera from your PC. Remotely see what the customer sees as they stream real-time video of their issue through the camera of their mobile device to your PC screen.

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Apple’s share of the smartphone market is 20% so why let those users miss out on the best remote support solution on the market?

To provide remote support solutions for the largest user base, RemoteCall is compatible with iOS as well as Android.

7 Reasons to Choose RemoteCall 6.0

The all new RemoteCall 6.0 has a user-centered UX design and powerful mobile support features that improve the entire user experience. Read this Paper

  • The new user interface makes it easier to find your desired menu.

    Details >

    The mouse cursor appearance changes depending on the function you are using.

  • The new user interface makes it easier to find your desired menu.

    Details >

    You can access various functions easily through the mobile menu bar.

    Details >

    You can manage with a closer look at state, chat, settings, and file upload / download function.

    There are also a number of information and management functions that improve efficiency.

    Details >

    You can easily view and manipulate the mobile screen directly.

  • The new user interface makes it easier to find your desired menu.

    Details >

    Easily gain camera control on the mobile device.

    Details >

    You can check the information and request to move the camera via the guide window.

    You can share the information directly on the screen in the drawing function to see the same screen as the customer.

  • If the phone call is dropped during a remote support session, you can communicate using the chat program.

    Notifications will display providing details about the remote support session.

    You can send greetings and messages quickly

  • Rsupport provides you with a dedicated video player to play back session recordings. Recorded files are saved in a unique format for security purposes and can only be played using the provided player.

    Recording support sessions can be convenient for future reference such as training purposes or collateral.

    The magnification of the screen or speed can be adjusted to your preference.

    Details >

Over 6,000 companies around the world is using RemoteCall.

  • 삼성전자
  • sk텔레콤
  • 미국 국방부
  • 스탠다드차타드 코리아
  • 금융감독원
  • 현대자동차
  • g마켓
  • LG전자
  • 레노버
  • 델
  • 외교부
  • 연세대학교
  • posco
  • 신한은행
  • 서울특별시
  • 서울대학교
  • 오스템임플란트
  • 분당제생병원

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