RemoteCall + mobile pack
Do you want to explain conveniently for difficult situation? Smartphone cameras can be resolved all conditions with RemoteCall + mobile pack. Do not make customer wait.
Easier App Installation and Faster Support
The support representative can get connected with customer using multiple connection methods such as providing a unique 6-digiti connection code, sending the mobile app via and SMS or using the customers mobile phone number.
Diverse, yet most reliable connection.
Only one in the world, RemoteCall exclusively supports 3 type of connections. Remote connection is available with a USB connection, 3G/LTE, and Wi-Fi. In addition, it can automatically reconnection seamlessly when network changes (3G / LTE↔Wi-Fi).
Best performance on mobile devices
While remote support is in progress, CPU usage will be at between 20 to 30 %, and memory keep using lower than 300Kbytes based on 1Ghz CPU. It has been optimized to minimize the amount of data transfer and power consumption.
RemoteCall + mobile pack Features
RemoteCall + mobile pack support specification
|Agent PC OS||
|Customer mobile OS||
RemoteCall + mobile pack Case Studies
Mobile Device Manufacturers
Manufacturers can pre-install the RemoteCall + mobile pack app onto their devices to provide remote support to their customers saving them trips to the service centers.
Mobile applications can provide secure and reliable remote support, and raise customer satisfaction.
RemoteCall + mobile pack can help provide more efficient support by viewing the customer’s mobile device directly. A faster diagnosis of the issue will raise customer satisfaction and result in a better overall support service.
Service type of RemoteCall
The cost savings in service products perfect for our company! Increase efficiency!
Reduce the initial cost with monthly subscription, get quality and reliability with cloud service with our remote support solution sold as ASP (Application Service Provider).
Experience a remote support solutions that can be customized for large enterprises, government agency, and financial institutions.
We provide a standalone remote solution to SMB, University, Government agency.