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To activate the account, email must be authenticated.
Still can’t get the authentication email?
Check your SPAM folder.
In many cases, it’s classified as a spam and can not be verified.
The authentication email is sent from ‘email@example.com’, sender name is Rsupport, and the title is [RemoteCall] authentication link.
Check your firewall / mail server settings.
Email sent from @rsupport.com might be filtered / blocked in the mail server.
If filtered, try unblocking it and resend the authentication email.