{"id":20051,"date":"2020-05-26T11:39:35","date_gmt":"2020-05-26T15:39:35","guid":{"rendered":"https:\/\/www.remotecall.com\/en\/?page_id=20051"},"modified":"2024-11-19T21:17:31","modified_gmt":"2024-11-20T02:17:31","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/www.remotecall.com\/en\/terms-of-service\/","title":{"rendered":"Terms of Service"},"content":{"rendered":"<style>\r\n@media screen and (max-width:1024px)\r\n{\r\n.contents_terms {padding: 40px 0px 40px;}\r\n.wrap {padding: 0px 30px;}\r\n.contents_terms dl {padding: 0px 0px 10px 15px;}\r\n.contents_terms dt {padding: 20px 0px 10px;}\r\n.contents_terms dd {padding-left: 10px; padding-bottom: 12px;}\r\n}\r\n@media screen and (max-width:780px)\r\n{\r\n.contents_terms {padding: 40px 0px 40px;}\r\n.wrap {padding: 0px 30px;}\r\n.contents_terms dl {padding: 0px 0px 10px 15px;}\r\n.contents_terms dt {padding: 20px 0px 10px;}\r\n.contents_terms dd {padding-left: 10px; padding-bottom: 12px;}\r\n}\r\n<\/style>\r\n\r\n<h1 class=\"hide\">Terms of Service<\/h1>\r\n\r\n<!-- s: \ud0c0\uc774\ud2c0 -->\r\n<section class=\"page_tit support\">\r\n    <div class=\"wrap\">\r\n        <h2>Terms of Service<\/h2>\r\n    <\/div>\r\n<\/section>\r\n<!-- e: \ud0c0\uc774\ud2c0 -->\r\n\r\n<!-- s: \ub0b4\uc6a9 -->\r\n<section class=\"contents_terms\">\r\n    <div class=\"wrap\">\r\n        <h2>CHAPTER I GENERAL PROVISIONS<\/h2>\r\n        <dl>\r\n            <dt>Article 1 (Purpose)<\/dt>\r\n            <dd>The purpose of these Terms of Service is to set forth the terms of use and applicable process between RSUPPORT Co., Ltd. (the \u201cCompany\u201d) and the Member, and the rights, obligations and other necessary matters applicable to the Company and the Member, in connection with that certain Service (as defined in Article 2, Paragraph (e), hereof) provided by the Company.<\/dd>\r\n\r\n            <dt>Article 2 (Definitions)<\/dt>\r\n            <dd>As used in these Terms of Service, the following capitalized terms shall have the respective meanings ascribed to them below:<\/dd>\r\n            <dd>\r\n            <ul class=\"terms_list\">\r\n                <li>\r\n                    <span class=\"depth_unit\">(a)<\/span>\u201cMember\u201d: Any legal entity or individual who accesses and connects to the website operated by the Company, and is assigned with an ID and Password after consenting to these Terms of Service, and uses the Service provided by the Company. There are two types of membership: Full Member and Ordinary Member\r\n                    <ul class=\"sub_terms_list\">\r\n                        <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>\u201cFull Member\u201d: Any legal entity or an individual who is a party to the Service Agreement with respect to a paid Service, has submitted its application for such Service to the Company, is approved by the Company, and has the obligation to pay the Service Fee to the Company for such Service.<\/li>\r\n                        <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>\u201cOrdinary Member\u201d: Any legal entity or an individual who has consented to the Terms of Service of the website operated by the Company, and is registered as a Member through the Company\u2019s \u201cApplication and Acceptance\u201d process.<\/li>\r\n                    <\/ul>\r\n                <\/li>\r\n                <li><span class=\"depth_unit\">(b)<\/span>\u201cID\u201d: A unique combination of letters and numbers, or the Member\u2019s e-mail address as the case may be, which is selected by the Member and approved by the Company for identification of the Member and use of the Service.<\/li>\r\n                <li><span class=\"depth_unit\">(c)<\/span>\u201cPassword\u201d: A unique combination of letters, numbers and characters which is selected by the Member for its assigned ID to protect its confidential information during communication.<\/li>\r\n                <li><span class=\"depth_unit\">(d)<\/span>\u201cService Agreement\u201d: An agreement entered into by and between the Company and the Member in connection with use of the Service.<\/li>\r\n                <li><span class=\"depth_unit\">(e)<\/span>\u201cService\u201d: Any Internet-based services provided by the Company for remote support, real-time remote consultation, remote sales, and other non-face-to-face or so-called \u2018untact\u2019 services related to any remote services, and which can be used by the Member or a user through the Internet and various wired or wireless devices such as PCs and portable devices.<\/li>\r\n                <li><span class=\"depth_unit\">(f)<\/span>\u201cTermination of Agreement\u201d: An act of ending the Service Agreement by the Company or the Member (including a membership applicant) after the commencement of the Service by which the Service Agreement becomes no longer effective.<\/li>\r\n                <li><span class=\"depth_unit\">(g)<\/span>\u201cRescission of Agreement\u201d: An act of ending the Service Agreement by the Company or a membership applicant before the commencement of the Service.<\/li>\r\n                <li><span class=\"depth_unit\">(h)<\/span>\u201cService Commencement Date\u201d: A date on which the Company has taken and completed necessary measures, after the Member\u2019s application for the Service, so that the Member can use such Service.<\/li>\r\n                <li><span class=\"depth_unit\">(i)<\/span>\u201cIllegal Communication\u201d: Any communication which includes any obscene contents, contents that may defame others by libel, slander or false information, intellectual property infringement such as unauthorized reproduction, unauthorized disclosure or leakage of state secrets or media contents harmful to minors and teenagers under the Juvenile Protection Act.<\/li>\r\n                <li><span class=\"depth_unit\">(j)<\/span>\u201cPost\u201d: any information in the form of texts, photos, audio-visuals and various files and links, consisting of any signs, codes, characters, letters, voice, sound, images or videos, as posted or displayed by the Member while using the Service at any website operated by the Company or any wired or wireless devices such as PCs, portable devices and TVs.<\/li>\r\n                <li><span class=\"depth_unit\">(k)<\/span>\u201cPayment Service Provider\u201d: Any professional electronic payment service provider which is designated by the Company to make various payment options available to the Member.<\/li>\r\n                <li><span class=\"depth_unit\">(l)<\/span>\u201cService Fee\u201d: Any service fees, charges, and costs payable by a user to the Company for his\/her\/its use of the Service.<\/li>\r\n            <\/ul> \r\n            <\/dd>\r\n            <dt>Article 3 (Effectiveness and Amendment)<\/dt>\r\n            <dd>\r\n            <ul class=\"terms_list\">\r\n                <li>\r\n                    <span class=\"depth_unit\">(a)<\/span>These Terms of Service shall take effect upon the publication on the relevant product\/Service website (<a href=\"https:\/\/www.remotecall.com\/\" target=\"_blank\" class=\"btn_text_blue\" rel=\"noopener\">https:\/\/www.remotecall.com<\/a>).\r\n                <\/li>\r\n                <li>\r\n                    <span class=\"depth_unit\">(b)<\/span>Upon consenting to these Terms of Service and obtaining membership, the Member shall be subject to these Terms of Service, and in case of any amendments to these Terms of Service, such amended terms shall be applicable to the Member as of the effective date of such amendments.\r\n                <\/li>\r\n                <li>\r\n                    <span class=\"depth_unit\">(c)<\/span>The Company may amend these Terms of Service if it deems necessary. In the event of amending these Terms of Service, the Company shall specify the amended terms and the effective date thereof, and post them on its website or provide notification to its Members by email transmission, by no later than 7 days prior to the effective date of such amendments; provided, however, that if the amended terms are material to the Member or have adverse effect on the Member, such posting or notice shall be made 30 days prior to the effective date of such amendments. Any amendments to these Terms of Service shall take effect on the effective date as posted or notified in the foregoing manner.\r\n                <\/li>\r\n                <li>\r\n                    <span class=\"depth_unit\">(d)<\/span>Any Member who does not consent to any amendments to these Terms of Service may cease its use of the Service and terminate the Service Agreement (cancellation of membership). Any Member who has not cancelled its membership until the applicable effective date of such amendments shall be deemed to have consented to such amendments.\r\n                <\/li>\r\n            <\/ul>\r\n            <\/dd>\r\n            <dt>Article 4 (Application of These Terms of Service, and Other Applicable Laws and Regulations)<\/dt>\r\n            <dd>The Company may provide specific terms and rules applicable to each individual Service based on the nature and characteristic of such Service. Any matters not set forth in these Terms of Service shall be governed by applicable laws and regulations, including the Act on the Consumer Protection in Electronic Commerce Etc. (the \u201cE-Commerce Act\u201d) and the Act on Promotion of Information and Communications Network Utilization and Information Protection Etc. (the \u201cInformation Network Act\u201d), and the Service-specific terms and rules provided by the Company in relation to the relevant Service.<\/dd>\r\n        <\/dl>\r\n        &nbsp;\r\n        <h2>CHAPTER II SERVICE AGREEMENT<\/h2>\r\n        <dl>\r\n            <dt>Article 5 (Formation of Service Agreement)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>A Service Agreement is formed by and between a Member and the Company when the Member who wishes to use the Company\u2019s Service consents to these Terms of Service and applies for use of such Service in accordance with the form and procedure proposed by the Company, and the Company accepts such application of the Member.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>A Member who wishes to use the Service shall be deemed to have expressly consented to these Terms of Service by checking the \u201cI Agree\u201d or \u201cI Accept\u201d box to these Terms of Service.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>Upon formation of the Service Agreement, the Company shall assign an ID to the Member in accordance with these Terms of Service. In principle, the Member\u2019s ID cannot be changed once assigned.<\/li>\r\n                    <li><span class=\"depth_unit\">(d)<\/span>All information entered into online application form for the Service shall be deemed as true and accurate data, and any Member who has not entered its\/his\/her full legal name or true and accurate information may not be entitled to the protection of the law.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 6 (Application for Service)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li>\r\n                        <span class=\"depth_unit\">(a)<\/span>A Member shall apply for the Service by entering the following information into the application form on the membership application page (or user registration page):\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>ID<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>Password<\/li>      \r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(3)<\/span>Name<\/li>      \r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(4)<\/span>Trade or company name of a legal entity to which the Member is affiliated<\/li>     \r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(5)<\/span>Country<\/li>       \r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(6)<\/span>Contact information (landline phone number, mobile phone number)<\/li>      \r\n                        <\/ul>\r\n                    <\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span> In addition to Paragraph (a) above, any Member who wishes to use the paid Service must also submit the following documents to the Company in person, by mail, fax or any other means acceptable to the Company (provided that, any Service available to an individual by payment linked to an app store operator may be excused from the requirements under this Paragraph):\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>Service Application (prescribed form)<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>Certificate of Business Registration of the person responsible for the payment of Service Fee (a copy of resident registration certificate or identification card in case of an individual)<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(3)<\/span>Any other documents as requested by the Company for verification of identification, payment of Service Fee, etc.<\/li>      \r\n                        <\/ul>\r\n                    <\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>If a Member who wishes to apply for the Service is a minor or incompetent, when applying for the Service, such Member must designate his\/her parent or legal representative as the applicant and the person responsible for payment of the Service Fee.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 7 (Acceptance of Application for Service, and Reservation of Acceptance)<\/dt>\r\n            <dd>In principle, the Company shall accept the Member\u2019s application for the Service unless there are any issues with respect to these Terms of Service or the Company\u2019s business or technology. In any of the following cases, the Company may reserve its acceptance of, or reject, the Member\u2019s application for the Service:<\/dd>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>If the Member applies for the Service by illegally using someone else\u2019s name;<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>If he Member provides false or inaccurate information in the application form, or submits any falsified or fake document;<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>If the Member uses any of the Company\u2019s service through illicit or abnormal means (including any bypassing of geo-blocking technology) in a territory where such service is not offered by the Company;<\/li>\r\n                    <li><span class=\"depth_unit\">(d)<\/span>If the Member\u2019s use of the Service may raise a concern that it may disturb public peace and order or harm social morals and customs;<\/li>\r\n                    <li><span class=\"depth_unit\">(e)<\/span>If the Member is registered as a delinquent under the Credit Information Use and Protection Act;<\/li>\r\n                    <li><span class=\"depth_unit\">(f)<\/span>If there is any outstanding Service Fee owed to the Company;<\/li>\r\n                    <li><span class=\"depth_unit\">(g)<\/span>If the Company\u2019s equipment or facility has insufficient capacity to provide the Service or it is technically difficult to provide the Service;<\/li>\r\n                    <li><span class=\"depth_unit\">(h)<\/span>If the acceptance becomes difficult due to any cause attributed to the applicant; or<\/li>\r\n                    <li><span class=\"depth_unit\">(i)<\/span>If the Company deems such reservation or rejection is necessary for any other reasons.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 8 (Amendment of Service Agreement)<\/dt>\r\n            <dd>In any of the following cases, the Member must immediately notify the Company by email or in accordance with the Company\u2019s instructions:<\/dd>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>In case of any changes in the name, trade or company name, address or contact information of the Member and the person responsible for payment of Service Fee;<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>In case of any changes in the content of the Service (type of Service, term of Service Agreement, etc.); or<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>In case of any changes in the payment method<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 9 (Termination of Service Agreement)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span> If the Member wishes to terminate the Service Agreement, the Member must personally submit its request for termination to the Company by no later than 7 days prior to the termination by online, telephone, fax, email and the like.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>Upon termination of the Service as per the Member\u2019s request for termination, the Member shall be responsible for loss of any Post or the Member\u2019s information, and the Member may not claim for any damages against the Company for such loss.<\/li>\r\n                    <li>\r\n                        <span class=\"depth_unit\">(c)<\/span>The Company may terminate the Service Agreement in any of the following cases:\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>TMember falls under any of the cases set forth in Article 29 (Limitation on Use of Service); or<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>If the Member breaches any of its obligations set forth in Article 32 (Member\u2019s Obligations).<\/li> \r\n                        <\/ul>\r\n                    <\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n        <\/dl>\r\n\r\n        <h2>CHAPTER III COMMENCEMENT AND USE OF SERVICE<\/h2>\r\n        <dl>\r\n            <dt>Article 10 (Commencement of Service)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>In principle, the Service shall commence when the Company accepts the Member\u2019s application for such Service, and the applicable Service Fee is paid in advance as per the process proposed by the Company, except in case where the Company and the Member mutually consult and agree otherwise.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>If the Company is not able to commence the Service due to its business or technical difficulties or impediments, it shall publicly disclose such issue on its website or such Service website or notify the Member.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 11 (Service Hours)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Member may use the Service provided by the Company in compliance with these Terms of Service.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>Unless the Company suffers any business or technical difficulties or hinderances, in principle, the Service shall be available for use 24 hours a day, 7 days a week; provided, however, that the Company may limit all or any part of the Service for regular or random system checks or for other reasons the Company deems necessary.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 12 (Additions or Changes of Content in Service)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Company may add or change any content in the Service, without prior notice, when it deems such addition or change necessary, and if required, the Company may post such addition or change on the relevant Service website or send notification thereof by email and the like<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span> The Company may modify, discontinue or change all or any part of the Service that is offered for free based on the needs under its corporate policy or operation, and the Company shall not be obliged to compensate the Member in connection therewith, unless any specific provision under applicable laws and regulations stipulate otherwise.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 13 (Consent to Use Member\u2019s Information)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Member hereby consents to the Company\u2019s Privacy Policy, and the Company shall use the Member\u2019s personal information solely for the performance of the Service Agreement and the provision of the Service under the Service Agreement.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>In order to verify the Member\u2019s true legal name, the Company may provide its separately contracted credit information company with the information which the Company prepared and recorded, and verify the Member\u2019s true legal name without the Member\u2019s prior consent.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>The Company may compile statistics on all or some of the Members\u2019 personal information, and use such statistics, in connection with its business, and may send cookies to the Member\u2019s computer through the Service. The Member may change the settings of its\/his\/her web browser to reject or warn any receipt of such cookies. Any personal information collected in the foregoing manner shall be only used as general statistical data.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 14 (Consent to Use Weblogs)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li>\r\n                        <span class=\"depth_unit\">(a)<\/span>The Company may collect weblogs of the users who visit the Company\u2019s Service website, compile statistics thereon, and use such statistics. The Company is taking the following measures for collection of, and statistics on, the weblogs:\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>Insert script(s) on the website for collection of the users\u2019 weblogs<\/li>\r\n                        <\/ul>\r\n                    <\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>The weblogs do not contain any user\u2019s personal information (such as name, age, resident registration number), and only consist of non-personal information such as history of visits and paths for analysis of the users\u2019 usage patterns<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 15 (Provision of Information and Advertisements)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Company may provide the Member with a variety of information that is deemed necessary to the Member while using the Service by publicly disclose such information or disseminating it via email and the like; provided that, the Member may, at any time, reject receipt of such information via email and the like.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>The Company may place advertisements on the Service website or screen, its website, email, and the like in connection with its operation of the Service. The Member may reject receipt of email and the like which contains such advertisements.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>The Service provided by the Company may contain various forms of advertisements, such as banners and links, which may be linked to a website offered by third parties. Any third party website that is linked with such advertisement(s) is outside the scope of the Company\u2019s Service, and the Company neither warrant any reliability, credibility or stability of such third party website, nor is liable whatsoever for any damages incurred by the Member due to such third party website.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 16 (Events and Prizes)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>In case the Member wins any prize from various events, the Member\u2019s rights in connection with such events and prize may be forfeited if such Member has entered or provided any false information during its membership application process.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>In case of various prizes granted as per separately prescribed standards, they may be provided or wired on a certain pre-arranged date after verification of identification, and depending on type of prize, various taxes and delivery or shipping charges may also be imposed.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 17 (Suspension of Service)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li>\r\n                        <span class=\"depth_unit\">(a)<\/span>In any of the following cases, the Company may limit or suspend all or any part of the Service:\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>If the facilities-based telecommunications business operator as defined in the Telecommunications Business Act suspends its telecommunications service;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>If it is inevitable due to works for maintenance, repair or regular check on the Service facilities;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(3)<\/span>If normal use of the Service is disrupted due to blackout, various facilities breakdown or impairment, or sharp increase in usage volume;<\/li>     \r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(4)<\/span>If any force majeure event occurs, such as natural disaster and national emergency; or<\/li>        \r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(5)<\/span>If the Company deems necessary to suspend the Service for any other business or technical reasons.<\/li>        \r\n                        <\/ul>\r\n                    <\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>In case of suspension of the Service, the Company shall notify the Member in advance in accordance with Article 34 (Notification to Member); provided, however, that if such advance notice to the Member is impossible because the Service suspension is due to cause that is outside the Company\u2019s control, then the Company may publicly disclose such suspension ex post facto either on its website or relevant Service website after suspension.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>The Company shall not be liable for any damages incurred by the Member due to temporary suspension of Service for any reasons set forth in Paragraph (a) above.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 18 (Deletion of Posts or Contents)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li>\r\n                        <span class=\"depth_unit\">(a)<\/span>If the Company deems that any content posted or transmitted by the Member in the Service (including any transmissions among the Members) falls under any of the following cases, the Company may delete or reject registration of such content without prior notice, and the Company shall not be liable for such deletion or rejection:\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>If the content defames the Company, other Member(s) or any third party by slander, label or false information;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>If the content disseminates any information, texts, graphics, images and the like that disturb public peace and order or harm social morals and customs;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(3)<\/span>If the content is deemed to be connected to any criminal activities;<\/li>      \r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(4)<\/span>If the content infringes upon the Company\u2019s copyright, any third party\u2019s copyright, or any other rights;<\/li>      \r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(5)<\/span>If the content is not relevant to the Service provided by the Company;<\/li>    \r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(6)<\/span>If the content is an advertisement or promotional material that is unnecessary or unapproved;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(7)<\/span>If the content is created by using a third party\u2019s ID, name and the like without permission, or forges or alters without permission any information entered by a third party;<\/li>     \r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(8)<\/span>If the same content is posted or transmitted repetitively or any other posting or transmission that defeats its own purpose; or<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(9)<\/span>If the content is deemed to be Illegal Communication or is in breach of other applicable laws and regulations, the Company\u2019s guidelines and the like.<\/li>     \r\n                        <\/ul>\r\n                    <\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>The Company may establish and implement its detailed guidelines for Posts, and the Member shall register or delete each Post (including any transmissions among the Members) in compliance with such guidelines.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 19 (Copyright in Posts)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Company holds all copyrights and any other intellectual property rights in any works created by the Company. With respect to any Posts posted by the Member in the Service, the applicable copyright holder holds copyrights in such Posts.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>The Member may not use any information it\/he\/she obtained while using the Service for its\/his\/her own profit or cause any third party to use such information without the Company\u2019s consent.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>The Member may not alter, modify, lease, loan, sell, distribute, produce, assign, transfer, sub-license, collateralize or commercially use all or any part of the Company\u2019s works, nor authorize any third party to do any of the foregoing.<\/li>    \r\n                    <li>\r\n                        <span class=\"depth_unit\">(d)<\/span>The Member hereby grants the Company a non-exclusive, fully paid-up, royalty-free license to do the following with respect to the Posts it creates or registers:\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>Reproduce, modify, display, distribute, publish or create derivative works and compilation works in the Service based on the Member\u2019s Posts<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>Provide the Member\u2019s Posts to the media, communication companies, and other partners associated with the Service, and authorize them to use such Posts; and<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(3)<\/span>Use for advertisement of the Company, etc.<\/li>        \r\n                        <\/ul>\r\n                    <\/li>\r\n                    <li><span class=\"depth_unit\">(e)<\/span>The license granted by the Member pursuant to the above Paragraph shall be valid and effective during the Company\u2019s operation of the Service, and shall survive cancellation of membership and remain valid and effective unless the Member requests otherwise<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 20 (Test Service)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Company may provide the Members with new service for a certain period of time for testing purpose before such service is offered as paid Service.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>The test service may be subject to program updates from time to time for service stability, etc. without prior notice.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>Upon termination of the test service, the relevant Member\u2019s information and Posts will be deleted, and the rights to access and use such service will also be suspended.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n        <\/dl>\r\n\r\n        <h2>CHAPTER IV TYPE OF SERVICES AND SERVICE FEES<\/h2>\r\n        <dl>\r\n            <dt>Article 21 (Types of Service)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li>\r\n                        <span class=\"depth_unit\">(a)<\/span>RemoteCall\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>\u201cRemoteCall\u201d is a remote support service which assists its user to diagnose and solve its customer\u2019s issues remotely and quickly over the Internet with ease, through remote chat with customer or screen sharing and control of the customer\u2019s PC or mobile device.<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>The types of RemoteCall Services, and applicable Service plans and Service Fees shall be subject to the details thereof as posted on the Company\u2019s website (www.rsupport.com) and relevant Service website (<a href=\"https:\/\/www.remotecall.com\/\" target=\"_blank\" class=\"btn_text_blue\" rel=\"noopener\">https:\/\/www.remotecall.com<\/a>).<\/li>\r\n                        <\/ul>\r\n                    <\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>RemoteView\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>\u201cRemoteView\u201d is a service which enables its user to remotely access and control its computer in real-time quickly and securely with ease over the Internet anytime and anywhere, after installing an agent program in its PC or any server it needs to manage located in a remote place.<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>The types of RemoteView Services, and applicable Service plans and Service Fees shall be subject to the details thereof as posted on the Company\u2019s website and relevant Service website (<a href=\"https:\/\/www.rview.com\/\" target=\"_blank\" class=\"btn_text_blue\" rel=\"noopener\">https:\/\/www.rview.com<\/a>).<\/li>\r\n                        <\/ul>\r\n                    <\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>RemoteAPI\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>\u201cRemoteAPI\u201d is a modularized service product with 18 remote support functions that is designed to be installed and incorporated into an existing software, which enables anyone to easily realize remote control function through simple API configuration.<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>The types of RemoteAPI Services, and applicable Service plans and Service Fees shall be subject to the details thereof as posted on the Company\u2019s website and relevant Service website.<\/li>\r\n                        <\/ul>\r\n                    <\/li>\r\n                    <li><span class=\"depth_unit\">(d)<\/span>RemoteMeeting\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>\u201cRemoteMeeting\u201d is a web browser-based video conference service which does not require any program download nor installation.<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>The types of RemoteMeeting Services, and applicable Service plans and Service Fees shall be subject to the details thereof as posted on the Company\u2019s website and relevant Service website (<a href=\"https:\/\/www.remotemeeting.com\/\" target=\"_blank\" class=\"btn_text_blue\" rel=\"noopener\">https:\/\/www.remotemeeting.com<\/a>).<\/li>\r\n                        <\/ul>\r\n                    <\/li>\r\n                    <li><span class=\"depth_unit\">(e)<\/span>Mobizen\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>\u201cMobizen\u201d is a service which enables its user to record mobile device\u2019s screen.<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>The types of Mobizen Services, and applicable Service plans and Service Fees shall be subject to the details thereof as posted on the Company\u2019s website and relevant Service website (<a href=\"https:\/\/www.mobizen.com\" target=\"_blank\" class=\"btn_text_blue\" rel=\"noopener\">https:\/\/www.mobizen.com<\/a>).<\/li>\r\n                        <\/ul>\r\n                    <\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 22 (Additions to Service)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Company may provide any additional service in addition to the Services listed under Article 21, and any new service shall be provided based on these Terms of Service.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>Any detailed terms that are required for provision of a new service shall be publicly disclosed on the Company\u2019s website at the time of application for such service, and in case of any conflict or discrepancy between these Terms of Service and such service-specific detailed terms, the service-specific detailed terms shall prevail.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 23 (Types of Service Fees)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>Initial Fees (application fee, initial installation fee, etc.): These fees are initially incurred only once at the time of application for the Service, and they are required for establishing environment that is necessary for provision of the Service.<\/li>\r\n                    <li>\r\n                        <span class=\"depth_unit\">(b)<\/span>The types of Service Fees are as follows, and the Company may offer additional Service plans for each Service based on its policy.\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>Monthly Service Fee: Fee payable for use of the Service for a period of 1 month beginning on the Service commencement date and ending on the day immediately preceding such same date of next month.<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>Annual Service Fee: Fee payable for use of the Service for a period of 1 year beginning on the Service commencement date and ending on the day immediately preceding such same date of next year.<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(3)<\/span>Term-based Service Fee: Fee payable for use of the Service for a certain fixed-period of time.<\/li>\r\n                        <\/ul>\r\n                    <\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 24 (Calculation of Service Fee)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Service Fee is charged as of the commencement date of the Service based on the Service Agreement and the Service period, regardless of whether the Member has used the Service or not.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>Any Service Fee per day shall be calculated based on a day beginning at 00:00 and ending at 23:59, and if the Service begins or ends anytime during a day, such day shall be counted as one full day.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>Any monthly Service Fee shall be calculated for a period of 1 month beginning on the Service commencement date and ending on the day immediately preceding such same date of next month.<\/li>\r\n                    <li><span class=\"depth_unit\">(d)<\/span>Any annual Service Fee shall be calculated for a period of 1 year beginning on the Service commencement date and ending on the day immediately preceding such same date of next year, and any other conditions shall be same as that for calculation of monthly Service Fee.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 25 (Payment Methods)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Service Fee may be paid by wire transfer, automatic debit payment, credit card payment and the like payment methods offered by the Company, or other payment linked to app store operator; provided, however, that certain payment method may be limited depending on each Service due to the Company\u2019s circumstance.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>If there is a separate payment service provider with respect to each available payment method set forth in Paragraph (a) above, the Member must follow and carry out any process required by such payment service provider prior to its use of such payment method, and if the Member pays the Service Fee by such payment method, the Member shall be deemed to have consented to the process and terms and conditions required by such payment service provider.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>In case of wire transfer, if the sender is different from the expected payor of the Service Fee as indicated in the application form, then either the applicant or the sender must notify the Company thereof by phone call, email, or fax. The applicant shall be fully responsible for any issue that may arise due to a failure to notify the Company as per this Paragraph.<\/li>\r\n                    <li><span class=\"depth_unit\">(d)<\/span>The Company confirms receipt of payment during its business hours (working days during Monday through Friday, 9:00 a.m. through 6:00 p.m.), and any receipt after such business hours will be confirmed by the Company during the business hours of immediately following working day.<\/li>\r\n                    <li><span class=\"depth_unit\">(e)<\/span>If an in-app purchase is available as payment method, the Member shall prevent any unauthorized purchase of the Service by a third party by utilizing password setting function in its device or password setting function offered by an online marketplace or so-called \u2018open market,\u2019 and the Company shall not be liable for any in-app purchase by a third party arising from the Member\u2019s failure to take the foregoing precautions or disclosure of password due to the Member\u2019s negligence.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 26 (Billing and Payment of Service Fee)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Full Member must pay the Service Fee prior to the Service commencement; provided, however, that in case of wire transfer, the Full Member must remit the Service Fee within 1 week from its\/his\/her completion of application for the Service, and if the Full Member fails to do so, the Company may reject or cancel such Full Member\u2019s application.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>After its receipt of application for, and commencement of, the paid Service, the Company shall send its receipt of applicable Service Fee or its invoice to the Member indicated in the relevant application form via mail or email, or any other means required by a payment service provider.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>If the Member elects to pay the Service Fee by automatic debit payment method, the applicable Service Fee shall be automatically debited from the bank account and on the day as respectively designated by the Member at the time of entering into the Service Agreement; provided that, if the balance in such designated bank account is lower than the invoiced Service Fee, the Company may debit partial amount of such invoiced amount to the extent possible within such balance, and debit any outstanding portion of such invoiced amount after the payment date.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 27 (Refund of Service Fee)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Company offers two (2) types of paid Services. First type of paid Service is which application therefor can be withdrawn and the second type of paid Service is which withdrawal of application therefor is restricted. In case of the first type of paid Service, the Member may withdraw its application for such Service within 7 days from its purchase thereof. On the other hand, in case of the first type of paid Service which the Member fails to withdraw application therefor within the said 7-days period, or in case of any paid Service which application therefor cannot be withdrawn for any reasons set forth in the E-Commerce Act or any other applicable laws and regulations, the withdrawal of application for such paid Service is restricted. With respect to any paid Service which application cannot be withdrawn, such restriction shall be indicated on a pop-up screen or a linked scree and the like.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>If the Member underpays or overpays the Service Fee, the Company shall refund the excessive portion or settle the difference in the next payment of Service Fee, as the case may be; provided, however, that, if such payment error is due to the Member\u2019s intentional act or negligence, any reasonable costs for such refund or settlement shall be borne by the Member.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>The Company may refund the Service Fee paid by the Member in any of the following cases:\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>If the Service cannot be used due to any material defect resulting from a cause attributed to the Company and the Full Member\u2019s important data is permanently deleted due to a problem with the Company\u2019s server; or<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>If the Service can no longer be used due to permanent suspension of the network service resulting from a cause attributed to the Company. Even in either of the above cases, the Company shall refund only upon the Member\u2019s request, and the amount refundable shall be proportionate to the remaining period of applicable Service Agreement.<\/li>       \r\n                        <\/ul>\r\n                    <\/li>\r\n                    <li><span class=\"depth_unit\">(d)<\/span>If the Member requests for a refund, the Company shall verify the Member\u2019s purchase details and may request for submission of the following documents for verification of identification, and the Member shall submit the following to the Company via email, fax and the like:\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>Request for termination;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>A copy of bankbook of the individual or legal entity which is requesting refund;<\/li>  \r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(3)<\/span>A copy of document which verifies the identity of the person requesting refund (may not be asked to submit depending on the circumstances); and<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(4)<\/span>The receipt of payment of Service Fee (may not be asked to submit depending on the circumstances)<\/li>\r\n                        <\/ul>\r\n                    <\/li>\r\n                    <li><span class=\"depth_unit\">(e)<\/span>Upon receipt of the documents listed in Paragraph (d) above from the Full Member, the Company shall use its best efforts to complete its refund process as soon as possible.<\/li>\r\n                    <li><span class=\"depth_unit\">(f)<\/span>If the Member withdraws its application for the Service, the Company shall retrieve or delete such Member\u2019s data and Service and refund the applicable amount within 15 business days from the date of deletion. If the Company fails to refund in a timely manner, the Company shall also pay default interest accrued on the refundable amount during the delayed period at the rate prescribed under the E-Commerce Act and the Enforcement Decree thereof. If the Company has already partially used or consumed any goods or services, the Company may request the Member to pay the amount equivalent to the profit such Member has gained from such partial use or consumption or the expenses incurred in supply of such goods or services. If the Member withdraws application for the Service, the Member shall bear the expenses for returning the goods or services supplied; however, the Company may not claim for any penalty or damages against the Member for such withdrawal.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 28 (Objections)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>If the Full Member has any objection to the invoice issued by the Company, such Member may raise such objection against the Company, and the Company shall reply with the outcome of such objection within 48 hours upon its receipt thereof.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>If the Company cannot reply to the Full Member within 48 hours upon receipt of objection, it shall notify the possible date of reply and shall take measures so that such Member does not experience any disadvantages.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>If the Full Member underpays or overpays the Service Fee, the Company shall notify the Full Member by phone call or email, and the Full Member shall settle such mistaken payment pursuant to the process as instructed by the Company.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n        <\/dl>\r\n\r\n        <h2>CHAPTER V LIMITATION ON USE OF SERVICE<\/h2>\r\n        <dl>\r\n            <dt>Article 29 (Limitation on Use of Service)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li>\r\n                        <span class=\"depth_unit\">(a)<\/span>If any of the following acts is committed by the Member, the Company shall inform such Member thereof in accordance with Article 34(Notification to Member) or any other effective means, and it may suspend or limit the Service until such act ceases and desists:\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>Any act that disturbs public peace and order or harms social morals and customs, and any other Illegal Communications;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>Any act that defames others or causes disadvantages to others;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(3)<\/span>Any act of transmitting massive load of information, hacking(cracking), disseminating any computer virus program, or transmitting or serving as a medium for advertisements, which may hinder stable operation of the Service;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(4)<\/span>Any act of reproducing, disassembling, imitating or otherwise modifying the Service through reverse-engineering, decompiling, disassembling and any other types of process;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(5)<\/span>Any act of posting, publishing, emailing or transmitting via any other means of any unauthorized or unapproved advertisements, spam mails, chain letters, pyramid scheme sale pitches or any other forms of solicitations;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(6)<\/span>Any act of posting, publishing, emailing or transmitting via any other means of any content that infringes upon any third party\u2019s patent, trademark, trade secret, proprietary right, copyright, or any other intellectual property right;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(7)<\/span>Any act of providing false information at the time of membership application or application for the Service;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(8)<\/span>Any act of stealing or illegally using any other Member\u2019s ID or name; or<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(9)<\/span>Any other act of breaching or violation applicable laws and regulations, or these Terms of Service.<\/li>\r\n                        <\/ul>\r\n                    <\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>If the Member wishes to terminate the Service Agreement, the Member must request for termination at the Company\u2019s website (only in case the Company allows such termination through a specific website) or through any other means as determined by the Company:\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>If the Member fails to perform any of its\/his\/her obligations set forth in Article 32, the Company may terminate the Service Agreement or suspend the Service without any prior notice. In such case, the Member may raise an objection thereto in accordance with the procedure established by the Company, and the Company shall immediately resume the Service if it deems such objection is reasonable.<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>Even after the Member enters into the Service Agreement, and is assigned with ID and Password, the Company may limit the Service depending on such Member\u2019s qualifications.<\/li>\r\n                        <\/ul>\r\n                    <\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 30 (No Assignment)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Member may not resell the Company\u2019s Service to any third party, except where a separate agreement is entered into with the Company for the resale purpose.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>The Member may not assign, transfer or give to any third party any right to use the Service, nor any of its\/his\/her rights and obligations under the Service Agreement, and all rights including copyrights and responsibilities with respect to any Posts shall belong to and be borne by the Member who posted such Posts.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n        <\/dl>\r\n\r\n        <h2>CHAPTER VI OBLIGATIONS AND RESPONSIBILITIES<\/h2>\r\n        <dl>\r\n            <dt>Article 31 (Company\u2019s Obligations)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>Unless there is any special circumstance, the Company shall allow the Member to use the Service on the date which such Member indicated as its\/his\/her preferred Service commencement date.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>Unless the Company suffers any business or technical difficulties or hinderances, the Company shall provide the Service 24 hours a day, 7 days a week, except for the times when any regular or random system checks are conducted for stabilization of the Service.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>The Company shall process any opinion or complaint raised by the Member if it deems such is reasonable; provided that, if it is difficult to do so, the Company shall notify the Member of the reason and expected schedule via email or phone call.<\/li>\r\n                    <li><span class=\"depth_unit\">(d)<\/span>The Company may not distribute or dissemination the Member\u2019s information it obtained in connection with its provision of the Service to any third party without the Member\u2019s prior consent; provided, however, that the Company may provide such information to any applicable agencies or authorities upon demand based on applicable laws and regulations, and may provide such information to credit information company or the Credit Information Collection Agency after notice to the Member if any Service Fee is overdue during the period set by the Company.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 32 (Member\u2019s Obligations)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Member shall provide true and accurate information when applying for membership, and it\/he\/she may not be entitled to claim for any rights if the membership registration is based on any false or someone else\u2019s information.<\/li>\r\n                    <li>\r\n                        <span class=\"depth_unit\">(b)<\/span>In using the Service provided by the Company, the Member may not commit any of the following acts:\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>Any act of providing false information when applying for membership or changing its\/his\/her Member information, or any act of stealing or wrongful use of other Member\u2019s ID and Password;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>Any act of trading its\/his\/her ID or account with any third party;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(3)<\/span>Any act of defaming or causing disadvantage to others;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(4)<\/span>Any act of posting obscene contents on a bulletin board, message board, etc. or linking with any obscene websites;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(5)<\/span>Any act of infringing upon the Company\u2019s or any third party\u2019s intellectual property rights or any other rights;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(6)<\/span>Any act of disseminating information, texts, graphics, images, sound and the like that disturb public peace and order or harm social morals and customs;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(7)<\/span>Any act of using the Service by exploiting any bug in the program;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(8)<\/span>Any intentional act of interfering with the operation of the Service;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(9)<\/span>Any act of transmitting or posting any information (such as computer program) that is not defined or determined by the Company, or any act of changing or modifying information posted on the Company\u2019s website and the like;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(10)<\/span>Any act of posting, registering or sending via emails any materials which include any virus software, other computer codes, files or programs that are designed to interfere or destroy normal operation of any computer program, hardware, or telecommunication equipment;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(11)<\/span>Any act of collecting or storing other Member\u2019s personal information without the Company\u2019s approval;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(12)<\/span>Any act of posting any texts or sending emails by impersonating, or pretending to be, any of the Company\u2019s employees or administrators or by illegally using any third party\u2019s name;<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(13)<\/span>Any other illegal or wrongful acts.<\/li>\r\n                        <\/ul>\r\n                    <\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>The Member shall comply with applicable laws and regulations, these Terms of Service, and any other use guides, precautions, etc. which the Company notifies, and may not take any action that may interfere with the Company\u2019s business.<\/li>\r\n                    <li><span class=\"depth_unit\">(d)<\/span>The Member has the obligation to pay the Service Fee set forth in these Terms of Service in consideration of its\/his\/her use of the Service, and the Member shall be responsible for any issues that may arise due to any non-payment or overdue Service Fee, except when such payment default is due to the Company\u2019s negligence or for reason acknowledged by the Company.<\/li>\r\n                    <li><span class=\"depth_unit\">(e)<\/span>The Member shall immediately notify the Company if there is any change to the membership information it\/he\/she provided at the time of application for the Service, and the Company shall not be liable for any issues that may arise due to delay of notice required under this Paragraph.<\/li>\r\n                    <li><span class=\"depth_unit\">(f)<\/span>If the Member causes any Service impediment or disruption, the Member shall be fully liable for any damages incurred by the Company, including any expenses incurred for supplements, repairs or other works, due to such impediment or disruption.<\/li>\r\n                    <li><span class=\"depth_unit\">(g)<\/span>The Member shall be responsible for any issues that may arise in connection with the ownership and copyright of any information provided by the Member.<\/li>\r\n                    <li><span class=\"depth_unit\">(h)<\/span>The Member may not assign, transfer or resell the Service for which it\/he\/she has paid the applicable Service Fee in advance, and the Company has no obligation to exchange the Member\u2019s ID and Password for cash or other marketable securities.<\/li>\r\n                    <li><span class=\"depth_unit\">(i)<\/span>The Member may not assign, transfer or give to any third party any right to use the Service, nor any of its\/his\/her rights and obligations under the Service Agreement.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 33 (Member\u2019s Obligations and Responsibilities to Manage ID and Password)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Member shall thoroughly manage its\/his\/her ID and Password.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>The Member shall be solely responsible for any consequences that may arise due to its\/his\/her negligent management or any wrongful use of ID and Password; however, the Company shall be responsible for issues that arise due to cause attributed to the Company, such as system failure.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>The Member shall ensure that its\/his\/her ID and Password are not used by any third party, and if the Member becomes aware of any theft or third party\u2019s illegal use of its\/his\/her ID and Password, the Member shall immediately notify the Company thereof, and comply with the Company\u2019s instructions, if any.<\/li>\r\n                    <li><span class=\"depth_unit\">(d)<\/span>The Member may not assign, transfer, lend or provide as collateral to  any third party the right to use the Service or any of its\/his\/her rights and obligations under the Service Agreement, and if the Member breaches this Paragraph, the Company may restrict the Member\u2019s use of the Service and the Member shall be liable for any consequences resulting from such breach.<\/li>\r\n                    <li><span class=\"depth_unit\">(e)<\/span>In principle, the Member may not change its\/his\/her ID.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 34 (Notification to Member)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Company may notify the Member at the email address or by using any contact information (phone number, mobile number) provided by the Member.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>In case of any notice that needs to be made to many unspecified Members, the Company may post such notice on its website and relevant Service message board in lieu of individual notice to each Member.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 35 (Change of Membership Information)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Member may, at any time, review and change its\/his\/her personal information at the personal information management screen; provided that, the Member cannot change its\/his\/her legal name, ID and the like for the purpose of Service management.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>If there is any change to the information provided at the time of membership application, the Member must change such information online or notify the Company of such change via email, etc. The Company shall not be liable for any disadvantage the Member may experience due to the Member\u2019s failure to notify the Company of such change in accordance with this Paragraph.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 36 (Protection of Personal Information)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Company shall endeavor to protect the Member\u2019s personal information, including any registered information, pursuant to the Personal Information Protection Act and other applicable laws and regulations.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>The protection of Member\u2019s personal information shall be subject to applicable laws and regulations and the Company\u2019s Privacy Policy, except that the Company\u2019s Privacy Policy does not apply to any web-linked websites other than the Company\u2019s official websites. The Company shall not be liable whatsoever for any leakage of information due to any cause attributed to the Member.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 37 (Preservation of Transactional Records)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Company shall preserve any transactional records for up to 5 years pursuant to the E-Commerce Act, the Information Network Act, and other applicable laws and regulations.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>The Member must answer to the Company\u2019s request for verification of certain information with respect to a conflict or discrepancy between the materials preserved in the Company\u2019s database and the materials preserved in any billing agency\u2019s database.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n        <\/dl>\r\n\r\n        <h2>CHAPTER VII COMPENSATION FOR DAMAGES<\/h2>\r\n        <dl>\r\n            <dt>Article 38 (Scope of Compensation for Damages)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Member shall be liable for all damages incurred by the Company due to the Member\u2019s breach of these Terms of Service.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>The Member shall, at its\/his\/her own cost and responsibility, indemnify and hold the Company harmless from and against any claims for damages, legal actions, and other various objections raised or initiated by a third party due to the Company\u2019s illegal act or breach of these Terms of Service in using the Service, and in case the Member fails to indemnify and hold the Company harmless, the Member shall compensate for all damages incurred by the Company.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>The Company shall not be liable for any damages that may arise during any period the Service is provided for free (including any test Service), nor any damages incurred by the Member in connection with its\/his\/her use of free Service.<\/li>  \r\n                    <li>\r\n                        <span class=\"depth_unit\">(d)<\/span>If the Full Member is not able to use the Service due to any cause attributed to the Company, the Company shall be liable for any damages incurred due to such cause.\r\n                        <ul class=\"sub_terms_list\">\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(1)<\/span>The Company shall take possible measures to resume the Service upon its receipt of notice from the Full Member (or at the time when the Company becomes aware of) the fact that the Full Member is not able to use the Service, and the Company shall notify the Full Member once the Service resumes, save for when the Service is normalized within 4 hours upon the Company\u2019s receipt of such notice from the Full Member.<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(2)<\/span>If the Full Member is not able to use the Service due to any cause attributed to the Company, and if such Service is not available for 4 hours or more from the time the Company confirms the Full Member\u2019s notice of such Service failure or the total accumulated time of Service failure is more than 12 hours per month, then the Company shall compensate the Full Member by (i) paying the amount equal to 3 times of the product of (x) average Service Fee per day during the last 3 months of Service (or shorter period if applicable) and (y) total Service failure time divided by 24; or (ii) providing equivalent extension of Service term (for the purpose of calculation, any time that is less than 1 hour shall be deemed as one full hour).<\/li>\r\n                            <li class=\"sub_2nd_depth\"><span class=\"depth_unit\">(3)<\/span>Any claim for damages against the Company shall be in writing specifying the reason, claimed amount and basis of calculation, and any such right to claim for damages shall be lapsed and time-barred after 3 months from the occurrence thereof.<\/li>\r\n                        <\/ul>\r\n                    <\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 39 (Disclaimer)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Company shall not be liable for any failure to provide the Service due to national emergencies, natural disasters or other similar force majeure events.<\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>The Company shall not be liable for any Service failure resulting from willful act, negligence, or any other cause attributed to the Member.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>The Company shall not be liable for any Service failure due to any unavoidable reason stemming from the nature of telecommunication service or any temporary Service stoppage or suspension for Service-related system modification, change, update, etc.<\/li>\r\n                    <li><span class=\"depth_unit\">(d)<\/span>The Company shall not be liable for any loss of the Member\u2019s information when the Service is terminated due to any cause attributed to the Member.<\/li>\r\n                    <li><span class=\"depth_unit\">(e)<\/span>The Company shall not be liable for any damages that may be incurred due to the Member\u2019s failure to gain its\/his\/her expected benefits from the Service or due to any choice or use of potential value and materials accompanied with the Service.<\/li>\r\n                    <li><span class=\"depth_unit\">(f)<\/span>The Company shall be released from all responsibilities and shall not be liable for any materials posted and stored or transmitted by the Member (including any reliability and accuracy of such information and materials, and virus, spyware and other malicious programs and other issues arising from such materials).<\/li>\r\n                    <li><span class=\"depth_unit\">(g)<\/span>The Company shall not be liable for any damages or losses incurred due to any transactions among the Members or between the Member and any third party utilizing the Service as a medium.<\/li>\r\n                    <li><span class=\"depth_unit\">(h)<\/span>The Company has no obligation to intervene in any dispute arising between the Member and any third party where the Service served as a medium, nor shall be liable for any damages incurred due to such dispute.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n            <dt>Article 40 (Dispute Resolution)<\/dt>\r\n            <dd>\r\n                <ul class=\"terms_list\">\r\n                    <li><span class=\"depth_unit\">(a)<\/span>The Member and the Company shall consult with each other in good faith for amicable resolution of any dispute arising out of or in connection with use of the Service.\/li>\r\n                    <li><span class=\"depth_unit\">(b)<\/span>The Member and the Company agree that any unresolved dispute despite the consultation under Paragraph (a) above shall be submitted to the competent court having jurisdiction over the venue where the Company is located.<\/li>\r\n                    <li><span class=\"depth_unit\">(c)<\/span>These Terms of Service and any legal actions between the Company and the Member in connection therewith shall be governed by and construed in accordance with the laws of the Republic of Korea.<\/li>\r\n                <\/ul>\r\n            <\/dd>\r\n        <\/dl>\r\n        \r\n        <h2>Addenda<\/h2>\r\n        <dl>\r\n            <dt>Article 1 (Effective Date)<\/dt>\r\n            <dd>These Terms of Service shall take effect from 16 February 2021.<\/dd>\r\n        <\/dl>\r\n    <\/div>\r\n<\/section>\r\n<!-- e: \ub0b4\uc6a9 -->\r\n\r\n<!-- s: \ucd5c\ud558\ub2e8 \ubc30\ub108 -->\r\n<section class=\"page_banner\">\r\n    <div class=\"wrap\">\r\n        <a href=\"\/en\/contact-us\/\"><strong>We welcome your feedbacks, comments and inquiries.<\/strong>Contact us with your feedbacks, comments and inquiries from here.<\/a>\r\n    <\/div>    \r\n<\/section>\r\n<!-- \/\/ \ucd5c\ud558\ub2e8 \ubc30\ub108 -->","protected":false},"excerpt":{"rendered":"<p>Terms of Service Terms of Service CHAPTER I GENERAL PROVISIONS Article 1 (Purpose) The purpose of these Terms of Service is to set forth the terms of use and applicable process between RSUPPORT Co., Ltd. (the \u201cCompany\u201d) and the Member, and the rights, obligations and other necessary matters applicable to the Company and the Member, in connection with that certain Service (as defined in Article 2, Paragraph (e), hereof) provided by the Company. Article 2 (Definitions) As used in these Terms of Service, the following capitalized terms shall have the respective meanings ascribed to them below: (a)\u201cMember\u201d: Any legal entity <a class=\"read-more\" href=\"https:\/\/www.remotecall.com\/en\/terms-of-service\/\">&#8230;Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":610,"comment_status":"closed","ping_status":"closed","template":"template-responsive.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-20051","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.3 (Yoast SEO v25.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms of Service | Remote Support service - RemoteCall<\/title>\n<meta name=\"description\" content=\"Review the terms and conditions of RemoteCall. RemoteCall is a software that supports PC\/mobile\/site remotely.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.remotecall.com\/en\/terms-of-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of Service | Remote Support service - RemoteCall\" \/>\n<meta property=\"og:description\" content=\"Review the terms and conditions of RemoteCall. 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