{"id":22082,"date":"2023-01-30T03:59:32","date_gmt":"2023-01-30T08:59:32","guid":{"rendered":"https:\/\/www.remotecall.com\/en\/?page_id=22082"},"modified":"2025-06-04T19:57:45","modified_gmt":"2025-06-04T23:57:45","slug":"web-remote-support","status":"publish","type":"page","link":"https:\/\/www.remotecall.com\/en\/products\/web-remote-support\/","title":{"rendered":"Web Remote Support"},"content":{"rendered":"<!-- s: \ud0c0\uc774\ud2c0 -->\r\n<section class=\"page_topBanner web\">\r\n  <div class=\"wrap\">\r\n        <span class=\"tb_menu\">Benefits of Web Remote Support<\/span>\r\n        <h1 class=\"tb_tit\">Simplify Your Remote Support, No Installation Required!<\/h1>\r\n    <\/div>\r\n<\/section>\r\n<!-- e: \ud0c0\uc774\ud2c0 -->\r\n\r\n<!-- s: content -->\r\n<section class=\"contents_webVideo\">\r\n    <div class=\"wrap\">\r\n        <h3>Start remote support right from your web browser.<\/h3>\r\n        <figure class=\"webMedia\">\r\n            <div class=\"webVideo_wrap\">\r\n                <iframe loading=\"lazy\" width=\"928\" height=\"522\" src=\"https:\/\/www.youtube.com\/embed\/DQJQ0-nLA3U?t=45&#038;autoplay=1&amp;loop=1&amp;playlist=DQJQ0-nLA3U&amp;mute=1&amp;controls=0&amp;showinfo=0&amp;rel=0&amp;showinfo=1&amp;enablejsapi=1&amp;origin=https:%2F%2Fwww.remotecall.com\" frameborder=\"0\" allow=\"autoplay; encrypted-media\" allowfullscreen=\"\" id=\"widget4\" data-gtm-yt-inspected-4=\"true\" title=\"Remotely support anything, anywhere with RemoteCall!\"><\/iframe>\r\n            <\/div>\r\n        <\/figure>\r\n        <p>All you need is a web browser to get remote support from RemoteCall.<br>It is fast and hassle-free to use anytime, from anywhere and on any device.<\/p>\r\n    <\/div>\r\n<\/section>\r\n\r\n<section class=\"contents_rcCase web\">\r\n    <div class=\"wrap\">\r\n        <h3>Why web remote support is better<\/h3>\r\n        <ul>\r\n            <li class=\"bg_case1\">\r\n                <div class=\"rcCase_box\">\r\n                    <h4>Get started quickly without any installation<\/h4>\r\n                    <p>If a customer needs assistance in the major updates for security or OS all day long, you can provide remote support from a nearby desktop. Only RemoteCall can establish secure web-based connections with any desktops.<\/p>\r\n                <\/div>\r\n            <\/li>\r\n            <li class=\"bg_case2\">\r\n                <div class=\"rcCase_box\">\r\n                    <h4>Deliver remote support on mobile devices<\/h4>\r\n                    <p>If a customer needs urgent help in the subway away from work all day, give them a walkthrough from RemoteCall Web Viewer on mobile devices. This gives no restrictions of place or environment. Only RemoteCall can establish secure and direct connections from a tablet or smartphone.<\/p>\r\n                <\/div>\r\n            <\/li>\r\n            <li class=\"bg_case3\">\r\n                <div class=\"rcCase_box\">\r\n                    <h4>It&#8217;s easy, fast and powerful<\/h4>\r\n                    <p>Equipped with intuitive icons and simple UI, RemoteCall offers an all-in-one support package from desktop to mobile as well as visual assistance in a web browser. Only RemoteCall can establish convenient web-based remote support with essential features.<\/p>\r\n                <\/div>\r\n            <\/li>\r\n<li class=\"bg_case4\">\r\n                <div class=\"rcCase_box\">\r\n                    <h4>All essential remote support features are available.<\/h4>\r\n                    <p>Ever felt a web-based remote support solution lacked functionality?<br>RemoteCall offers file transfer, recording, and much more\u2014all within a browser. With regular updates enhancing its remote support features, RemoteCall stands out as the ultimate solution.<\/p>\r\n                <\/div>\r\n            <\/li>\r\n        <\/ul>\r\n    <\/div>\r\n<\/section>\r\n\r\n<section class=\"contents_webVideo\">\r\n    <div class=\"wrap\">\r\n        <h3>Feel the seamless connection on the web browser!<\/h3>\r\n        <figure class=\"webMedia\">\r\n            <div class=\"webVideo_wrap\">\r\n                <iframe loading=\"lazy\" width=\"928\" height=\"522\" src=\"https:\/\/www.youtube.com\/embed\/BFqWbhJF18E?autoplay=1&amp;loop=1&amp;playlist=BFqWbhJF18E&amp;mute=1&amp;controls=0&amp;showinfo=0&amp;rel=0&amp;showinfo=1&amp;enablejsapi=1&amp;origin=https:%2F%2Fwww.remotecall.com\" frameborder=\"0\" allow=\"autoplay; encrypted-media\" allowfullscreen=\"\" id=\"widget4\" data-gtm-yt-inspected-4=\"true\" title=\"Remotecall_Webviewer_4K_30s\"><\/iframe>\r\n            <\/div>\r\n        <\/figure>\r\n        <p>Which screen is providing the remote support? (Answer: left screen)<br>Watch videos without delays or interruptions during remote connection.<br>Check out the amazing performance of RemoteCall yourself.<\/p>\r\n        <div class=\"btn_wrap\">\r\n            <a href=\"https:\/\/www.remotecall.io\/trial\/\" target=\"_blank\" class=\"btn_webVideo\" rel=\"noopener noreferrer\"><span>Try RemoteCall Web Viewer<\/span><\/a>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\r\n<section class=\"contents_webFunction\">\r\n    <div class=\"wrap\">\r\n        <h3>Discover key features &#038; simple UI design<\/h3>\r\n        <ul>\r\n            <li>\r\n                <div>\r\n                    <h4>File Transfer<\/h4>\r\n                    <p>Share files between support agent and customer during a session.<\/p>\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/web-icon-9.webp\" width=\"80px\" height=\"80px\" alt=\"File Transfer\"\/>\r\n                <\/div>\r\n            <\/li>\r\n            <li>\r\n                <div>\r\n                    <h4>Recording<\/h4>\r\n                    <p>Use the browser extension to easily record PC screen.<\/p>\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/web-icon-10.webp\" width=\"80px\" height=\"80px\" alt=\"Recording\"\/>\r\n                <\/div>\r\n            <\/li>\r\n            <li>\r\n                <div>\r\n                    <h4>Screen Control<\/h4>\r\n                    <p>Remotely operate another desktop or mobile device through the shared screen<\/p>\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/web-icon-3.webp\" width=\"80px\" height=\"80px\" alt=\"Screen Control\"\/>\r\n                <\/div>\r\n            <\/li>\r\n            <li>\r\n                <div>\r\n                    <h4>Drawing<\/h4>\r\n                    <p>Draw lines or shapes on the shared screen (available in 5 colors)<\/p>\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/web-icon-1.webp\" width=\"80px\" height=\"80px\" alt=\"Drawing\"\/>\r\n                <\/div>\r\n            <\/li>\r\n            <li>\r\n                <div>\r\n                    <h4>Laser Pointer<\/h4>\r\n                    <p>Point out to a specific spot on the shared screen<\/p>\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/web-icon-2.webp\" width=\"80px\" height=\"80px\" alt=\"Laser Pointer\"\/>\r\n                <\/div>\r\n            <\/li>\r\n            <li>\r\n                <div>\r\n                    <h4>Function Control<\/h4>\r\n                    <p>Press buttons on a mobile device to control the camera function<\/p>\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/web-icon-4.webp\" width=\"80px\" height=\"80px\" alt=\"Function Control\"\/>\r\n                <\/div>\r\n            <\/li>\r\n            <li>\r\n                <div>\r\n                    <h4>Voice Chat<\/h4>\r\n                    <p>Communicate by voice with customers<\/p>\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/web-icon-8.webp\" width=\"80px\" height=\"80px\" alt=\"Voice Chat\"\/>\r\n                <\/div>\r\n            <\/li>\r\n            <li>\r\n                <div>\r\n                    <h4>Screen Settings<\/h4>\r\n                    <p>Adjust the size or quality of the shared screen.<\/p>\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/web-icon-6.webp\" width=\"80px\" height=\"80px\" alt=\"Screen Settings\"\/>\r\n                <\/div>\r\n            <\/li>\r\n            <li>\r\n                <div>\r\n                    <h4>Screen Sharing<\/h4>\r\n                    <p>Guide the customer through shared screen.<\/p>\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/web-icon-11.webp\" width=\"80px\" height=\"80px\" alt=\"Screen Sharing\"\/>\r\n                <\/div>\r\n            <\/li>\r\n            <li>\r\n                <div>\r\n                    <h4>Camera Operation<\/h4>\r\n                    <p>Use different functions on panel to assist during remote session<\/p>\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/web-icon-5.webp\" width=\"80px\" height=\"80px\" alt=\"Camera Operation\"\/>\r\n                <\/div>\r\n            <\/li>          \r\n            <li>\r\n                <div>\r\n                    <h4>Session Log<\/h4>\r\n                    <p>Register and manage customer support details<\/p>\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/web-icon-7.webp\" width=\"80px\" height=\"80px\" alt=\"Session Log\"\/>\r\n                <\/div>\r\n            <\/li>\r\n            <li>\r\n                <div>\r\n                    <h4>Customization<\/h4>\r\n                    <p>Customize login page with a company logo and URL.<\/p>\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/web-icon-12.webp\" width=\"80px\" height=\"80px\" alt=\"Customization\"\/>\r\n                <\/div>\r\n            <\/li>\r\n        <\/ul>\r\n    <\/div>\r\n<\/section>\r\n\r\n<section class=\"contents_rcIntroduction web\">\r\n    <div class=\"wrap\">\r\n        <h3>Get your hands on Premium service!<\/h3>\r\n        <ul>\r\n            <li>\r\n                <div>\r\n                    <h4><span>Are you a user on RemoteCall?<\/span>Log in now.<\/h4>\r\n                    <p>Explore our solutions with either your RemoteCall ID or free trial ID.<\/p>\r\n                    <div class=\"btn_wrap\">\r\n                        <a href=\"https:\/\/www.remotecall.io\/\" target=\"_blank\" class=\"btn_info btn_large btn_download\" rel=\"noopener noreferrer\"><span>Start Right Now <i class=\"ic_arrow_right_long\"><\/i><\/span><\/a> \r\n                    <\/div>\r\n                    <dl class=\"rcCase_list\">\r\n<dt style=\"display:none\"><\/dt>\r\n                        <dd>If you already have a RemoteCall ID, there is no need for an extra set up.<\/dd>\r\n                        <dd>Functions may vary according to the purchased license.<\/dd>\r\n                    <\/dl>\r\n                <\/div>\r\n            <\/li>\r\n            <li>\r\n                <div>\r\n                    <h4><span>Are you not a user on RemoteCall yet?<\/span>Sign up for a free trial now.<\/h4>\r\n                    <p>With this ID, you can subscribe to a free 14-day trial that will allow you to try out all of the features RemoteCall has to offer with no restrictions.<br>Enjoy a 5-minute experience without login.<\/p>\r\n                    <div class=\"btn_wrap\">\r\n                        <a href=\"\/en\/trial\/\" class=\"btn_point btn_large btn_download\" rel=\"noopener noreferrer\"><span>14-day Free Trial&nbsp;<i class=\"ic_arrow_right_long\"><\/i><\/span><\/a>\r\n                    <\/div>\r\n                    <dl class=\"rcCase_list\">\r\n<dt style=\"display:none\"><\/dt>\r\n                        <dd><a href=\"https:\/\/www.remotecall.io\/trial\" target=\"_blank\" rel=\"noopener\">Try a virtual version<\/a> to try a virtual version. No login, no remote desktops are required (This free trial is designed to test out only.)<\/dd>\r\n                    <\/dl>\r\n                <\/div>\r\n            <\/li>\r\n        <\/ul>\r\n    <\/div>\r\n<\/section>\r\n<!-- e: content --> \r\n\r\n<section class=\"contents_rcConsultation web\">\r\n    <div class=\"wrap\">\r\n        <div class=\"bottom_banner\">\r\n            <h3>Want to know about the Agent?<\/h3>\r\n            <div class=\"btn_wrap\">\r\n                <a href=\"\/en\/products\/agent-program\/\" rel=\"noopener\"><span>Click To See Features<\/span><\/a>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section> ","protected":false},"excerpt":{"rendered":"<p>Benefits of Web Remote Support Simplify Your Remote Support, No Installation Required! Start remote support right from your web browser. All you need is a web browser to get remote support from RemoteCall.It is fast and hassle-free to use anytime, from anywhere and on any device. Why web remote support is better Get started quickly without any installation If a customer needs assistance in the major updates for security or OS all day long, you can provide remote support from a nearby desktop. Only RemoteCall can establish secure web-based connections with any desktops. Deliver remote support on mobile devices If <a class=\"read-more\" href=\"https:\/\/www.remotecall.com\/en\/products\/web-remote-support\/\">&#8230;Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":22066,"menu_order":30,"comment_status":"closed","ping_status":"closed","template":"template-responsive.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-22082","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.3 (Yoast SEO v25.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Launch Web Remote Support On Your Browser - RemoteCall<\/title>\n<meta name=\"description\" content=\"For quick remote support, just open a web browser. 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