{"id":22088,"date":"2023-01-30T04:02:33","date_gmt":"2023-01-30T09:02:33","guid":{"rendered":"https:\/\/www.remotecall.com\/en\/?page_id=22088"},"modified":"2025-09-12T01:26:43","modified_gmt":"2025-09-12T05:26:43","slug":"requirements","status":"publish","type":"page","link":"https:\/\/www.remotecall.com\/en\/products\/requirements\/","title":{"rendered":"Requirements"},"content":{"rendered":"\r\n
\r\n
\r\n System Requirements<\/span>\r\n

RemoteCall: A Versatile Remote Support Solution<\/h1>\r\n <\/div>\r\n<\/section>\r\n\r\n\r\n\r\n
\r\n
\r\n
\r\n

Review the following requirements to ensure the best compatibility.<\/span>for support agent<\/strong><\/h3>\r\n
\r\n

Supporting
from a browser<\/h4>\r\n
\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n
Windows<\/td>\r\n Windows 10 ~ 11 (32bit, 64bit)<\/td>\r\n <\/tr>\r\n
Mac<\/td>\r\n macOS 13 (Ventura) ~ 26 (Tahoe)<\/td>\r\n <\/tr>\r\n
Linux<\/td>\r\n Ubuntu 14.04 or later
\r\n CentOS 7.5 or later<\/td>\r\n <\/tr>\r\n
Android *<\/span><\/td>\r\n Android 6 (Marshmallow) ~ 15<\/td>\r\n <\/tr>\r\n
iOS\/iPadOS *<\/span><\/td>\r\n iOS\/iPadOS 16 ~ 26
\r\n (iPhone 8 or later, iPad 5th Gen \/ Air 3rd Gen \/ mini 5th Gen \/ Pro or later)<\/td>\r\n <\/tr>\r\n
Browser<\/td>\r\n Chrome 100 or later (Windows, Mac, Linux, Android)
\r\n Firefox 99 or later (Windows, Mac, Linux)
\r\n Edge Chromium 100 or later (Windows, Mac)
\r\n Safari 15.4 or later (Mac, iOS)<\/td>\r\n <\/tr>\r\n <\/tbody>\r\n <\/table>\r\n <\/div>\r\n <\/div>\r\n
\r\n

Supporting
from the application<\/h4>\r\n
\r\n \r\n \r\n \r\n \r\n
Windows<\/td>\r\n Windows 10 ~ 11 (32bit, 64bit)<\/td>\r\n <\/tr>\r\n
Mac<\/td>\r\n macOS 13 (Ventura) ~ 26 (Tahoe)<\/td>\r\n <\/tr>\r\n <\/tbody>\r\n <\/table>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n\r\n
\r\n

Remote support is available to the following PC and mobile devices.<\/span>for customer<\/strong>
– Support agent using a browser<\/h3>\r\n
\r\n

PC support<\/h4>\r\n
\r\n \r\n \r\n \r\n \r\n \r\n
Windows<\/td>\r\n Windows 10 ~ 11 (32bit, 64bit)<\/td>\r\n <\/tr>\r\n
Mac<\/td>\r\n macOS 13 (Ventura) ~ 26 (Tahoe)<\/td>\r\n <\/tr>\r\n
Browser<\/td>\r\n All OS<\/strong>
– Chrome 100 or later \/ Firefox 99 or later \/ Edge Chromium 100 or later
\r\n Windows<\/strong>
– Opera 80 or later
Mac<\/strong>
– Safari 15.4 or later <\/td>\r\n <\/tr> \r\n <\/tbody>\r\n <\/table>\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n

Mobile\/Visual support<\/h4>\r\n
\r\n \r\n \r\n \r\n \r\n \r\n
Android<\/td>\r\n Android 6 (Marshmallow) ~ 15
\r\n Android TV<\/td>\r\n <\/tr>\r\n
iOS\/iPadOS<\/td>\r\n iOS\/iPadOS 16 ~ 26
\r\n (iPhone 8 or later, iPad 5th Gen \/ Air 3rd Gen \/ mini 5th Gen \/ Pro or later)<\/td>\r\n <\/tr>\r\n
Browser<\/td>\r\n Android<\/strong>
– Chrome 100 or later \/ Samsung Internet 16 or later
iOS\/iPadOS<\/strong>
– Safari 15.4 or later<\/td>\r\n <\/tr>\r\n <\/tbody>\r\n <\/table>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n

OS requirements that be installed on the customer’s PC<\/span>for customer<\/strong>
– Support agent using the application<\/h3>\r\n
\r\n

PC Support<\/h4>\r\n
\r\n \r\n \r\n \r\n \r\n \r\n \r\n
Windows<\/td>\r\n Windows 10 ~ 11 (32bit, 64bit)<\/td>\r\n <\/tr>\r\n
Mac<\/td>\r\n macOS 13 (Ventura) ~ 26 (Tahoe)<\/td>\r\n <\/tr>\r\n
Linux<\/td>\r\n Ubuntu 12.04, 14.04 (LTS only)
\r\n Mint 13, 17
\r\n Redhat 6.2 ~ 6.5
\r\n CentOS 5.7 ~ 6.5<\/td>\r\n <\/tr>\r\n
Browser<\/td>\r\n All OS (Windows \/ macOS \/ Linux)<\/strong>
– Google Chrome 100 or later \/ Mozilla Firefox 99 or later
\r\n Windows<\/strong>
– Edge Chromium 100 or later \/ Internet Explorer 10 ~ 11 \/ Opera 80 or later
\r\n macOS<\/strong>
– Apple Safari 15.4 or later \/ Edge Chromium 100 or later \/ Opera 80 or later<\/td>\r\n <\/tr>\r\n <\/tbody>\r\n <\/table>\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n

Mobile support<\/h4>\r\n
\r\n \r\n \r\n \r\n \r\n \r\n
Android<\/td>\r\n Android 6 (Marshmallow) ~ 15
\r\n Android TV<\/td>\r\n <\/tr>\r\n
iOS\/iPadOS<\/td>\r\n iOS\/iPadOS 16 ~ 26
\r\n (iPhone 8 or later, iPad 5th Gen \/ Air 3rd Gen \/ mini 5th Gen \/ Pro or later)<\/td>\r\n <\/tr>\r\n
Network<\/td>\r\n 5G \/ LTE \/ 3G \/ Wi-Fi <\/td>\r\n <\/tr>\r\n <\/tbody>\r\n <\/table>\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n

Visual support<\/h4>\r\n
\r\n \r\n \r\n \r\n \r\n \r\n \r\n
Android<\/td>\r\n Android 6 (Marshmallow) ~ 15<\/td>\r\n <\/tr>\r\n
iOS\/iPadOS<\/td>\r\n iOS\/iPadOS 16 ~ 26
\r\n (iPhone 8 or later, iPad 5th Gen \/ Air 3rd Gen \/ mini 5th Gen \/ Pro or later)<\/td>\r\n <\/tr>\r\n
Network<\/td>\r\n 5G \/ LTE \/ 3G \/ Wi-Fi<\/td>\r\n <\/tr>\r\n
Camera<\/td>\r\n A smartphone with camera<\/td>\r\n <\/tr>\r\n <\/tbody>\r\n <\/table>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>\r\n\r\n\r\n\r\n
\r\n
\r\n
\r\n

Do you want to know more about PC support?<\/h3>\r\n
\r\n Learn more about PC support<\/span><\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"

System Requirements RemoteCall: A Versatile Remote Support Solution Review the following requirements to ensure the best compatibility.for support agent Supporting from a browser Windows Windows 10 ~ 11 (32bit, 64bit) Mac macOS 13 (Ventura) ~ 26 (Tahoe) Linux Ubuntu 14.04 or later CentOS 7.5 or later Android * Android 6 (Marshmallow) ~ 15 iOS\/iPadOS * iOS\/iPadOS 16 ~ 26 (iPhone 8 or later, iPad 5th Gen \/ Air 3rd Gen \/ mini 5th Gen \/ Pro or later) Browser Chrome 100 or later (Windows, Mac, Linux, Android) Firefox 99 or later (Windows, Mac, Linux) Edge Chromium 100 or later (Windows, …Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":22066,"menu_order":50,"comment_status":"closed","ping_status":"closed","template":"template-responsive.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-22088","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.remotecall.com\/en\/wp-json\/wp\/v2\/pages\/22088","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.remotecall.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.remotecall.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.remotecall.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.remotecall.com\/en\/wp-json\/wp\/v2\/comments?post=22088"}],"version-history":[{"count":19,"href":"https:\/\/www.remotecall.com\/en\/wp-json\/wp\/v2\/pages\/22088\/revisions"}],"predecessor-version":[{"id":23517,"href":"https:\/\/www.remotecall.com\/en\/wp-json\/wp\/v2\/pages\/22088\/revisions\/23517"}],"up":[{"embeddable":true,"href":"https:\/\/www.remotecall.com\/en\/wp-json\/wp\/v2\/pages\/22066"}],"wp:attachment":[{"href":"https:\/\/www.remotecall.com\/en\/wp-json\/wp\/v2\/media?parent=22088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}