{"id":23045,"date":"2024-11-27T21:00:59","date_gmt":"2024-11-28T02:00:59","guid":{"rendered":"https:\/\/www.remotecall.com\/en\/?page_id=23045"},"modified":"2025-10-28T04:22:57","modified_gmt":"2025-10-28T08:22:57","slug":"guide","status":"publish","type":"page","link":"https:\/\/www.remotecall.com\/en\/support\/guide\/","title":{"rendered":"Manuals &#038; Guides"},"content":{"rendered":"<style>.guide_video_slide button{padding:0px 5px;}<\/style>\r\n\r\n<!-- s: \ud0c0\uc774\ud2c0 -->\r\n<section class=\"page_topBanner guide\">\r\n  <div class=\"wrap\">\r\n        <span class=\"tb_menu\">Manuals &#038; Guides<\/span>\r\n        <h1 class=\"tb_tit\">Comprehensive Guides for All Operating Systems<\/h1>\r\n    <\/div>\r\n<\/section>\r\n<!-- e: \ud0c0\uc774\ud2c0 -->\r\n\r\n<!-- s: \ub0b4\uc6a9 -->\r\n<section class=\"contents_rcGuide\">\r\n    <div class=\"wrap\">\r\n        <h2 class=\"tit_support\">New to RemoteCall?<\/h2>\r\n        <p>Here\u2019s what you should know\u2014watch our walkthrough videos.<\/p>\r\n        <div class=\"guide_slider\">\r\n            <div class=\"guide_video_wrap\">\r\n                <div id=\"video\" data-video-url=\"4RVfhV8y-Q4\"><\/div>\r\n                <div class=\"play_pause\"><i><\/i><\/div>\r\n            <\/div>\r\n\r\n            <div class=\"guide_video_slide\">\r\n                <button type=\"button\" data-video-url=\"4RVfhV8y-Q4\" class=\"item\">\r\n                    <div class=\"thumb\">\r\n                        <img decoding=\"async\" loading=\"preload\" src=\"\/kr\/wp-content\/uploads\/sites\/4\/image\/sub\/thum_guide04_en.webp\" width=\"208\" height=\"117\" alt=\"\">\r\n                    <\/div>\r\n                    <h3 class=\"tit\">PC Connecting Process_Webviewer<\/h3>\r\n                <\/button>\r\n                <button type=\"button\" data-video-url=\"hcAMsFqeK_E\" class=\"item\">\r\n                    <div class=\"thumb\">\r\n                        <img decoding=\"async\" loading=\"preload\" src=\"\/kr\/wp-content\/uploads\/sites\/4\/image\/sub\/thum_guide02_en.webp\" width=\"208\" height=\"117\" alt=\"\">\r\n                    <\/div>\r\n                    <h3 class=\"tit\">PC Connecting Process_RemoteCall Agent<\/h3>\r\n                <\/button>\r\n            <\/div>\r\n            <div class=\"guide_video_ctrl\">\r\n                <button type=\"button\" class=\"prev\"><span class=\"blind\">\uc774\uc804<\/span><\/button>\r\n                <button type=\"button\" class=\"next\"><span class=\"blind\">\ub2e4\uc74c<\/span><\/button>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\r\n<section class=\"contents_rcMenual\">\r\n    <div class=\"wrap\">\r\n        <h2 class=\"tit_support\">User Manuals<\/h2>\r\n        <p>Find and download manuals<\/p>\r\n        <div class=\"menual_download_wrap\">\r\n            <div>\r\n                <div class=\"menual_top\">\r\n                    <div>\r\n                        <h3>Quick Guide<\/h3> \r\n                        <p>For a <span>quick and easy<\/span> operation<\/p>\r\n                    <\/div>\r\n                    <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_menual01.webp\" width=\"72\" height=\"72\" alt=\"\">\r\n                <\/div>\r\n                <div class=\"menual_list col\">\r\n                    <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/documents\/user-guides\/RemoteCall-SaaS-Quick-Guide-en.pdf\" target=\"_blank\" rel=\"noopener\">Quick Guide: Using the Web Browser<\/a> \r\n                    <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/documents\/user-guides\/RemoteCall-Agent-Quick-Guide-en.pdf\" target=\"_blank\" rel=\"noopener\">Quick Guide: Agent<\/a> \r\n                    <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/documents\/user-guides\/RemoteCall-Admin-Quick-Guide-en.pdf\" target=\"_blank\" rel=\"noopener\">Quick Guide: Admin Page<\/a> \r\n                <\/div>\r\n            <\/div>\r\n\r\n            <div>\r\n                <div class=\"menual_top\">\r\n                    <div>\r\n                        <h3>Web<\/h3>\r\n                        <p>For web browser access<\/p>\r\n                    <\/div>\r\n                    <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_menual02.webp\" width=\"72\" height=\"72\" alt=\"\">\r\n                <\/div>\r\n                <div class=\"menual_list\">\r\n                    <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/documents\/user-guides\/RemoteCall-PC-support-guide-en.pdf\" target=\"_blank\" rel=\"noopener\">PC Support Manual<\/a> \r\n                    <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/documents\/user-guides\/RemoteCall-Mobile-support-iOS-guide-en.pdf\" target=\"_blank\" rel=\"noopener\">Mobile Support Manual (iOS)<\/a> \r\n                    <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/documents\/user-guides\/RemoteCall-Mobile-support-Android-guide-en.pdf\" target=\"_blank\" rel=\"noopener\">Mobile Support Manual (Android)<\/a> \r\n                    <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/documents\/user-guides\/RemoteCall-Visual-support-guide-en.pdf\" target=\"_blank\" rel=\"noopener\">Visual Support Manual<\/a> \r\n                    <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/guides\/RemoteCall-WebViewer-SDK-Intergration-Guide-En.pdf\" target=\"_blank\" rel=\"noopener\">WebViewer SDK Integration Guide<\/a>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            <div>\r\n                <div class=\"menual_top\">\r\n                    <div>\r\n                        <h3>Admin Page<\/h3>\r\n                        <p>Details of the admin page and features for each product<\/p>\r\n                    <\/div>\r\n                    <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_menual03.webp\" width=\"72\" height=\"72\" alt=\"\">\r\n                <\/div>\r\n                <div class=\"menual_list col\">\r\n                    <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/guides\/RemoteCall-SaaS-User-Admin-Manual-En.pdf\" target=\"_blank\" rel=\"noopener\">Guide to Admin Page<\/a> \r\n                <\/div>\r\n            <\/div>\r\n\r\n            <div>\r\n                <div class=\"menual_top\">\r\n                    <div>\r\n                        <h3>Agent<\/h3>\r\n                        <p>Using the dedicated software<\/p>\r\n                    <\/div>\r\n                    <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_menual04.webp\" width=\"72\" height=\"72\" alt=\"\">\r\n                <\/div>\r\n                <div class=\"menual_list\">\r\n                    <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/guides\/RemoteCall-SaaS-Agent-Manual-PC-Support-En.pdf\" target=\"_blank\" rel=\"noopener\">PC Support Manual<\/a> \r\n                    <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/documents\/user-guides\/RemoteCall-Agent-Visual-support-guide-en.pdf\" target=\"_blank\" rel=\"noopener\">Visual Support Manual<\/a> \r\n                    <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/documents\/user-guides\/RemoteCall-Agent-Mobile-support-guide-iOS-en.pdf\" target=\"_blank\" rel=\"noopener\">Mobile Support Manual (iOS)<\/a> \r\n                    <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/documents\/user-guides\/RemoteCall-Agent-Mobile-support-guide-Android-en.pdf\" target=\"_blank\" rel=\"noopener\">Mobile Support Manual (Android)<\/a> \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"btn_guide_wrap\">\r\n            <a href=\"\/en\/products\/requirements\/\" class=\"btn_blue_guide\"><span>Find out operating environment for RemoteCall<\/span> <i class=\"ico\"><\/i><\/a>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n<!-- e: \ub0b4\uc6a9 --> \r\n\r\n<script src=\"\/kr\/wp-content\/themes\/remotecall\/assets\/js\/lib\/jquery-3.5.1.js\" type=\"text\/javascript\"><\/script>\r\n<script async src=\"\/kr\/wp-content\/themes\/remotecall\/assets\/js\/lib\/slick.min.js\" type=\"text\/javascript\"><\/script>\r\n<link rel=\"stylesheet\" rel=\"preload\" href=\"\/kr\/wp-content\/themes\/remotecall\/assets\/css\/lib\/slick.css\" type='text\/css' media='all' \/>\r\n\r\n<script>\r\n    let player;\r\n    let isPlayerReady = false; \/\/ Flag to check if the player is ready\r\n\r\n    function onYouTubeIframeAPIReady() {\r\n        player = new YT.Player('video-iframe', {\r\n            events: {\r\n                'onReady': onPlayerReady,\r\n            }\r\n        });\r\n    }\r\n\r\n    function 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Here\u2019s what you should know\u2014watch our walkthrough videos. PC Connecting Process_Webviewer PC Connecting Process_RemoteCall Agent \uc774\uc804 \ub2e4\uc74c User Manuals Find and download manuals Quick Guide For a quick and easy operation Quick Guide: Using the Web Browser Quick Guide: Agent Quick Guide: Admin Page Web For web browser access PC Support Manual Mobile Support Manual (iOS) Mobile Support Manual (Android) Visual Support Manual WebViewer SDK Integration Guide Admin Page Details of the admin page and features for each product Guide to Admin Page Agent Using the dedicated software <a class=\"read-more\" href=\"https:\/\/www.remotecall.com\/en\/support\/guide\/\">&#8230;Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":29,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"template-responsive.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-23045","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.3 (Yoast SEO v25.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Manuals &amp; Guides | For those who are new to RemoteCall - RemoteCall<\/title>\n<meta name=\"description\" content=\"First time with RemoteCall? A remote support service that anyone can use easily. Simply follow the steps from installation to setup.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.remotecall.com\/en\/support\/guide\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Manuals &amp; Guides | For those who are new to RemoteCall - RemoteCall\" \/>\n<meta property=\"og:description\" content=\"First time with RemoteCall? A remote support service that anyone can use easily. 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