{"id":23047,"date":"2024-11-27T21:02:12","date_gmt":"2024-11-28T02:02:12","guid":{"rendered":"https:\/\/www.remotecall.com\/en\/?page_id=23047"},"modified":"2025-10-01T00:24:14","modified_gmt":"2025-10-01T04:24:14","slug":"download","status":"publish","type":"page","link":"https:\/\/www.remotecall.com\/en\/support\/download\/","title":{"rendered":"Download"},"content":{"rendered":"<!-- s: \ud0c0\uc774\ud2c0 -->\r\n<section class=\"page_topBanner download\">\r\n  <div class=\"wrap\">\r\n        <span class=\"tb_menu\">Download<\/span>\r\n        <h1 class=\"tb_tit\">Download Files &#038; Materials for Using RemoteCall<\/h1>\r\n    <\/div>\r\n<\/section>\r\n<!-- e: \ud0c0\uc774\ud2c0 -->\r\n\r\n<!-- s: \ub0b4\uc6a9 -->\r\n<section class=\"contents_rcDownload\">\r\n    <div class=\"wrap\">\r\n        <h2 class=\"tit_support\">Installation<\/h2>\r\n        <div class=\"agent_download_wrap\">\r\n            <div class=\"support_wrap\">\r\n                <div class=\"download_top\">\r\n                    <div>\r\n                        <h3>Provide support (support agent)<\/h3>\r\n                        <p>Programs required for the <br class=\"is_pc\">Agent\u2014Windows only.<\/p>\r\n                    <\/div>\r\n                    <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_menual04.webp\" width=\"72\" height=\"72\" alt=\"\">\r\n                <\/div>\r\n                <div class=\"support_list\">\r\n                    <a href=\"https:\/\/d327woxvux6jkz.cloudfront.net\/update\/download\/etc\/rcstartsupport.exe\" target=\"_blank\" rel=\"noopener\">\r\n                        <h4><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_windows.svg\" width=\"24\" height=\"24\" alt=\"\"> RemoteCall Agent<\/h4>\r\n                        <p>Installer for support agent<\/p>\r\n                    <\/a> \r\n                    <a href=\"https:\/\/d327woxvux6jkz.cloudfront.net\/update\/rsfxplayer_setup.exe\" target=\"_blank\" rel=\"noopener\">\r\n                        <h4><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_windows.svg\" width=\"24\" height=\"24\" alt=\"\"> RSUPPORT Player<\/h4>\r\n                        <p>For playing recorded videos<\/p>\r\n                    <\/a> \r\n                    <a href=\"https:\/\/d327woxvux6jkz.cloudfront.net\/update\/download\/en\/RsDoctorEx_RC.exe\" target=\"_blank\" rel=\"noopener\">\r\n                        <h4><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_windows.svg\" width=\"24\" height=\"24\" alt=\"\"> Diagnostic Tool<\/h4>\r\n                        <p>For checking the operating environment and collecting logs<\/p>\r\n                    <\/a> \r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"customer_wrap\">\r\n                <div class=\"download_top\">\r\n                    <div>\r\n                        <h3>Receive support (customer)<\/h3>\r\n                        <p>Essential support programs for <br class=\"is_pc\">various operating systems.<\/p>\r\n                    <\/div>\r\n                    <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_menual05.webp\" width=\"72\" height=\"72\" alt=\"\">\r\n                <\/div>\r\n                <div class=\"customer_list\">\r\n                   <div>\r\n                        <h4>Web Browser<\/h4>\r\n                        <p>Mobile\/Visual Support App<\/p>\r\n                        <ul>\r\n                            <li><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.rsupport.remotecall.rtc.host&#038;hl=en&#038;gl=US\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_googlePlay.svg\" width=\"24\" height=\"24\" alt=\"\"\/> Google Play<\/a><\/li>\r\n                            <li><a href=\"https:\/\/apps.apple.com\/app\/%EB%A6%AC%EB%AA%A8%ED%8A%B8%EC%BD%9C\/id1540025312\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_apple.svg\" width=\"24\" height=\"24\" alt=\"\"\/> App store<\/a><\/li>\r\n                        <\/ul>\r\n                   <\/div>\r\n                   <div>\r\n                        <h4>Agent<\/h4>\r\n                        <div>\r\n                            <p>PC Support Plugin<\/p>\r\n                            <ul>\r\n                                <li><a href=\"https:\/\/d327woxvux6jkz.cloudfront.net\/update\/rslauncher\/rsl.exe\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_windows.svg\" width=\"24\" height=\"24\" alt=\"\"\/> Windows<\/a><\/li>\r\n                            <\/ul>\r\n                        <\/div>\r\n                        <div class=\"flexbox\">\r\n                            <div>\r\n                                <p>Mobile Support App<\/p>\r\n                                <ul class=\"column\">\r\n                                    <li><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.rsupport.rs.activity.rsupport&#038;hl=en&#038;gl=US\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_googlePlay.svg\" width=\"24\" height=\"24\" alt=\"\"\/> Google Play<\/a><\/li>\r\n                                    <li><a href=\"https:\/\/itunes.apple.com\/app\/mobail-jiwon-limoteukol\/id808046347?mt=8\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_apple.svg\" width=\"24\" height=\"24\" alt=\"\"\/> App store<\/a><\/li>\r\n                                <\/ul>\r\n                            <\/div>\r\n                            <div>\r\n                                <p>Visual Support App<\/p>\r\n                                <ul class=\"column\">\r\n                                    <li><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.rsupport.rtc.rsup&#038;hl=en&#038;gl=US\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_googlePlay.svg\" width=\"24\" height=\"24\" alt=\"\"\/> Google Play<\/a><\/li>\r\n                                    <li><a href=\"https:\/\/itunes.apple.com\/app\/yeongsang-jiwon-limoteukol\/id808062409?mt=8\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_apple.svg\" width=\"24\" height=\"24\" alt=\"\"\/> App store<\/a><\/li>\r\n                                <\/ul>\r\n                            <\/div>\r\n                        <\/div>\r\n                   <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\r\n<section class=\"contents_rcResources\">\r\n    <div class=\"wrap\">\r\n        <h2 class=\"tit_support\">Resources<\/h2>\r\n        <div class=\"resources_download_wrap\">\r\n            <div class=\"resources_card_list\">\r\n                <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/brochures\/RemoteCall-Brochure-En.pdf\" target=\"_blank\" rel=\"noopener\">\r\n                    <div class=\"card intro\">Brochure<\/div>\r\n                    <h3>RemoteCall Brochure<\/h3>\r\n                    <p>Explore the concepts, features and benefits to see why RemoteCall is the optimal choice.<\/p>\r\n                <\/a>\r\n                <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/features\/RemoteCall-DataSheet-En.pdf\" target=\"_blank\" rel=\"noopener\">\r\n                    <div class=\"card tips\">Data Sheet<\/div>\r\n                    <h3>RemoteCall Data Sheet<\/h3>\r\n                    <p>Overview of RemoteCall&#8217;s features, benefits and advantages.<\/p>\r\n                <\/a>\r\n                <a href=\"https:\/\/files.rsupport.com\/us\/remotecall\/documents\/features\/remotecall-success-stories-en.pdf\" target=\"_blank\" rel=\"noopener\">\r\n                    <div class=\"card info\">Success Stories<\/div>\r\n                    <h3>RemoteCall Success Stories<\/h3>\r\n                    <p>The First &#038; The Best, RemoteCall accompanies you on the road to success<\/p>\r\n                <\/a>\r\n            <\/div>\r\n            \r\n        <\/div>\r\n\r\n        <div class=\"btn_guide_wrap\">\r\n            <a href=\"\/en\/support\/guide\" class=\"btn_blue_guide\"><span>View User Guide<\/span> <i class=\"ico\"><\/i><\/a>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n<!-- e: \ub0b4\uc6a9 --> ","protected":false},"excerpt":{"rendered":"<p>Download Download Files &#038; Materials for Using RemoteCall Installation Provide support (support agent) Programs required for the Agent\u2014Windows only. RemoteCall Agent Installer for support agent RSUPPORT Player For playing recorded videos Diagnostic Tool For checking the operating environment and collecting logs Receive support (customer) Essential support programs for various operating systems. Web Browser Mobile\/Visual Support App Google Play App store Agent PC Support Plugin Windows Mobile Support App Google Play App store Visual Support App Google Play App store Resources Brochure RemoteCall Brochure Explore the concepts, features and benefits to see why RemoteCall is the optimal choice. Data Sheet RemoteCall <a class=\"read-more\" href=\"https:\/\/www.remotecall.com\/en\/support\/download\/\">&#8230;Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":29,"menu_order":30,"comment_status":"closed","ping_status":"closed","template":"template-responsive.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-23047","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.3 (Yoast SEO v25.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Downloads | RemoteCall program, app, User Guides - RemoteCall<\/title>\n<meta name=\"description\" content=\"Download Windows and Mac agent programs, Android and iOS applications, and various User Guides. - RemoteCall\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.remotecall.com\/en\/support\/download\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Downloads | RemoteCall program, app, User Guides - 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