{"id":23687,"date":"2025-10-21T01:41:29","date_gmt":"2025-10-21T05:41:29","guid":{"rendered":"https:\/\/www.remotecall.com\/en\/?page_id=23687"},"modified":"2025-11-21T00:02:29","modified_gmt":"2025-11-21T05:02:29","slug":"remotecall-sdk","status":"publish","type":"page","link":"https:\/\/www.remotecall.com\/en\/products\/remotecall-sdk\/","title":{"rendered":"RemoteCall SDK"},"content":{"rendered":"<div class=\"support-sdk_page\">\r\n<section class=\"sdk_hero\">\r\n    <div class=\"wrap\">\r\n        <div class=\"tit_hero\">\r\n            <h1 class=\"tit\">RemoteCall SDK<br>Streamlined PC &#038; Mobile<\/h1>\r\n            <p class=\"desc\">Build a powerful support environment without complex development.<\/p>\r\n            <div class=\"btn_cta inquiry\" data-target=\"#sdkInquiry\">Talk to Expert<\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\r\n<!-- Features Section -->\r\n<section class=\"sdk_features\">\r\n    <div class=\"wrap\">\r\n        <h2>Why Our Customers Choose RemoteCall SDK<\/h2>\r\n        <p>Backed by <strong class=\"hl-once\">over 25 years of remote control expertise,<\/strong> RemoteCall SDK delivers unmatched stability and performance trusted worldwide. <\/p>\r\n        <ul>\r\n            <li>\r\n                <div class=\"feature_tit\">\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdkFunction01.svg\" width=\"72px\" height=\"72px\" alt=\"Simple &#038; Fast Deployment\">\r\n                    <h3>Simple &#038; Fast Deployment<\/h3>\r\n                <\/div>\r\n                <div class=\"feature_info\">Integrate advanced remote support with a lightweight, seamless process. Go live quickly without major development resources or time investment..<\/div>\r\n            <\/li>\r\n            <li>\r\n                <div class=\"feature_tit\">\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdkFunction02.svg\" width=\"72px\" height=\"72px\" alt=\"No Additional Installation\uacf5\">\r\n                    <h3>No Additional Installation<\/h3>\r\n                <\/div>\r\n                <div class=\"feature_info\">Remote support runs natively within your existing app or web service, enhancing user experience and service maintenance.<\/div>\r\n            <\/li>\r\n            <li>\r\n                <div class=\"feature_tit\">\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdkFunction03.svg\" width=\"72px\" height=\"72px\" alt=\"Tailored to Your Brand\">\r\n                    <h3>Tailored to Your Brand<\/h3>\r\n                <\/div>\r\n                <div class=\"feature_info\">Provide a consistent, trustworthy experience with full customization options, from your logo to your branding.<\/div>\r\n            <\/li>\r\n            <li>\r\n                <div class=\"feature_tit\">\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdkFunction04.svg\" width=\"72px\" height=\"72px\" alt=\"Operational Efficiency\">\r\n                    <h3>Operational Efficiency<\/h3>\r\n                <\/div>\r\n                <div class=\"feature_info\">Rely on RemoteCall\u2019s proven relay server network for stable performance and cost savings, without building or maintaining your own infrastructure.<\/div>\r\n            <\/li>\r\n        <\/ul>\r\n    <\/div>\r\n<\/section>\r\n\r\n<section class=\"sdk_difference\">\r\n    <div class=\"wrap\">\r\n        <h2>Build Remote Support Environment with a SDK. <br class=\"is_pc\">Easy Integration, No Extra Heavy Development.<\/h2>\r\n\r\n        <div class=\"tab_wrap\">\r\n            <div class=\"control\">\r\n                <ul>\r\n                    <li class=\"active\" data-tab=\"tab1\">WebViewer<\/li>\r\n                    <li data-tab=\"tab2\">Mobile<\/li>\r\n                <\/ul>\r\n                <div class=\"indicator\" style=\"left: calc(0% + 4px);\"><\/div>\r\n            <\/div>\r\n\r\n            <div class=\"control_content active\" id=\"tab1\">\r\n                <p>Add RemoteCall SDK to your service and launch web-based remote support with just one click.\u00a0<\/p>\r\n                <div class=\"flexbox\">\r\n                    <div>\r\n                        <div class=\"sdk_difference_top\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdkUser01.svg\" width=\"120px\" height=\"120px\" alt=\"\"> <div>For Customers <span>(Receiving Support)<\/span><\/div><\/div>\r\n                        <ul>\r\n                            <li class=\"d1\">Screen sharing<\/li>\r\n                            <li class=\"d2\">Blind mode\r\n                                <div class=\"sdk_tooltip\">\r\n                                    <i><img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdk_bubble.svg\"  width=\"16px\" height=\"16px\" alt=\"\"\/><\/i>\r\n                                    <div class=\"tooltip_content\">Customers can mask selected areas of <br class=\"is_mobile\">the screen, <br class=\"is_pc\">automatically hidden from <br class=\"is_mobile\">the support agent&#8217;s view <br class=\"is_pc\">to keep <br class=\"is_mobile\">sensitive information secure.<\/div>\r\n                                <\/div>\r\n                            <\/li>\r\n                            <li class=\"d3\">Screen control<\/li>\r\n                            <li class=\"d4\">Session pause<\/li>\r\n                            <li class=\"d5\">Session requests \r\n                                <div class=\"sdk_tooltip\">\r\n                                    <i><img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdk_bubble.svg\"  width=\"16px\" height=\"16px\" alt=\"\"\/><\/i>\r\n                                    <div class=\"tooltip_content\">Customers can initiate a session anytime <br>with a click on the button.<\/div>\r\n                                <\/div>\r\n                            <\/li>\r\n                            <li class=\"d6\">Text &#038; voice chat<\/li>\r\n                        <\/ul>\r\n                    <\/div>\r\n\r\n                    <div>\r\n                        <div class=\"sdk_difference_top\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdkUser02.svg\" width=\"120px\" height=\"120px\" alt=\"\"> <div>For Support Agents <span>(Providing Support)<\/span><\/div><\/div>\r\n                        <ul>\r\n                            <li class=\"d7\">Voice chat<\/li>\r\n                            <li class=\"d8\">File transfer<\/li>\r\n                            <li class=\"d9\">Screen sharing<\/li>\r\n                            <li class=\"d10\">Screen resizing<\/li>\r\n                            <li class=\"d11\">Screen control<\/li>\r\n                            <li class=\"d12\">Drawing &#038; pointer tools<\/li>\r\n                            <li class=\"d13\">Screen recording<\/li>\r\n                            <li class=\"d14\">Session logs<\/li>\r\n                        <\/ul>\r\n                    <\/div>\r\n                    <span class=\"divider\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdkUser03.webp\" width=\"65px\" height=\"65px\" alt=\"\"> <\/span>\r\n                <\/div>  \r\n            <\/div>\r\n            <div class=\"control_content\" id=\"tab2\">\r\n                 <p>Embed RemoteCall SDK into your mobile app to let customers request live support instantly, right from your service.\u00a0<\/p>\r\n                <div class=\"flexbox\">\r\n                    <div>\r\n                        <div class=\"sdk_difference_top\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdkUser01.svg\" width=\"120px\" height=\"120px\" alt=\"\"> <div>For Customers <span>(Receiving Support)<\/span><\/div><\/div>\r\n                        <ul>\r\n                            <li class=\"d15\">Screen sharing<\/li>\r\n                            <li class=\"d16\">Blind mode \r\n                                <div class=\"sdk_tooltip\">\r\n                                    <i><img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdk_bubble.svg\"  width=\"16px\" height=\"16px\" alt=\"\"\/><\/i>\r\n                                    <div class=\"tooltip_content\">Customers can mask selected areas of <br class=\"is_mobile\">the screen, <br class=\"is_pc\">automatically hidden from <br class=\"is_mobile\">the support agent&#8217;s view <br class=\"is_pc\">to keep <br class=\"is_mobile\">sensitive information secure.<\/div>\r\n                                <\/div>\r\n                            <\/li>\r\n                            <li class=\"d17\">Screen control <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_android.svg\" width=\"58px\" height=\"24px\" alt=\"\"><\/li>\r\n                            <li class=\"d18\">Session pause<\/li>\r\n                            <li class=\"d19\">File transfer<\/li>\r\n                            <li class=\"d20\">Text &#038; voice chat<\/li>\r\n                        <\/ul>\r\n                    <\/div>\r\n\r\n                    <div>\r\n                        <div class=\"sdk_difference_top\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdkUser02.svg\" width=\"120px\" height=\"120px\" alt=\"\"> <div>For Support Agents <span>(Providing Support)<\/span><\/div><\/div>\r\n                        <ul>\r\n                            <li class=\"d21\">Voice chat<\/li>\r\n                            <li class=\"d22\">File transfer<\/li>\r\n                            <li class=\"d23\">Screen recording<\/li>\r\n                            <li class=\"d24\">Screen resizing<\/li>\r\n                            <li class=\"d25\">Screen control <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_android.svg\" width=\"58px\" height=\"24px\" alt=\"\"><\/li>\r\n                            <li class=\"d26\">Drawing &#038; pointer tools<\/li>\r\n                            <li class=\"d27\">Session transfer <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_android.svg\" width=\"58px\" height=\"24px\" alt=\"\"><\/li>\r\n                        <\/ul>\r\n                    <\/div>\r\n                    <span class=\"divider\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdkUser03.webp\" width=\"65px\" height=\"65px\" alt=\"\"> <\/span>\r\n                <\/div>  \r\n                <div class=\"sdk_android\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_android_m.svg\" width=\"24px\" height=\"17px\" alt=\"\"> Screen control &#038; Session transfer are supported only on Android devices<\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\r\n<section class=\"sdk_benefits\">\r\n     <div class=\"wrap\">\r\n        <h2>Considering an Upgrade to Your Customer Experience?<br>RemoteCall SDK is the answer.<\/h2>\r\n        <ul>\r\n            <li>\r\n                <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdkBenefit01.svg\" width=\"120px\" height=\"120px\" alt=\"Boost Customer Satisfaction\">\r\n                <h3>Boost Customer Satisfaction<\/h3>\r\n                <p>Deliver faster, more accurate service than phone calls or email. <br><br>Support agents can see exactly what customers see, ensuring quicker resolutions and higher quality support.<\/p>\r\n            <\/li>    \r\n            <li>\r\n                <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdkBenefit02.svg\" width=\"120px\" height=\"120px\" alt=\"Expand New Sales Channel\">\r\n                <h3>Expand New Sales Channel<\/h3>\r\n                <p>Add a video consultation channel to connect with customers.<br><br>Engage them more effectively, and provide a premium experience to VIP clients.<\/p>\r\n            <\/li>     \r\n            <li>\r\n                <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_sdkBenefit03.svg\" width=\"120px\" height=\"120px\" alt=\"Transform Consultation into Insights\">\r\n                <h3>Transform Consultation into Insights<\/h3>\r\n                <p>Leverage session history to uncover customer needs. <br><br>Use these findings to improve service, and build a strategy focused on customer experience.<\/p>\r\n            <\/li>\r\n        <\/ul>\r\n    <\/div>\r\n<\/section>\r\n\r\n<section class=\"sdk_steps\">\r\n    <div class=\"wrap\">\r\n        <h2>How to Get Started with RemoteCall SDK<\/h2>\r\n\r\n        <div class=\"process_step\">\r\n            <ul>\r\n                <li>\r\n                    <div class=\"process\"><span>1<\/span><\/div>\t\r\n                    <div class=\"step\">\r\n                        <h3>Consultation<\/h3>\r\n                        <p>Discuss your needs with a specialist and choose the best way to implement RemoteCall SDK.<\/p>\r\n                    <\/div>\r\n                <\/li>\r\n                <li>\r\n                    <div class=\"process\"><span>2<\/span><\/div>\r\n                    <div class=\"step\">\r\n                        <h3>Purchase<\/h3>\r\n                        <p>Receive your product license immediately after purchase.<\/p>\r\n                    <\/div>\r\n                <\/li>\r\n                <li>\r\n                    <div class=\"process\"><span>3<\/span><\/div>\r\n                    <div class=\"step\">\r\n                        <h3>Integration<\/h3>\r\n                        <p>Follow the step-by-step guide to apply RemoteCall SDK to your existing web or mobile application.\r\n                            <a href=\"https:\/\/files.rsupport.com\/en\/remotecall\/guides\/RemoteCall-WebViewer-SDK-Intergration-Guide-En.pdf\" target=\"_blank\">View Guide<\/a>\r\n                        <\/p>\r\n                    <\/div>\r\n                <\/li>\r\n            <\/ul>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\r\n<section id=\"sdkInquiry\" class=\"contents_contact\">\r\n    <div class=\"wrap\">\r\n        <h2>Struggling with high costs and low efficiency? <br class=\"is_pc\">RemoteCall SDK makes it easy.<\/h2>\r\n  <\/div>\r\n<div class=\"sms_ninjaForm\">\r\n         <noscript class=\"ninja-forms-noscript-message\">\n\tNotice: JavaScript is required for this content.<\/noscript>\n<style>\n\n        \/* FIELDS STYLES *\/\n    \n        .nf-form-content .nf-field-container #nf-field-27-wrap .nf-field-label label {\n                           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