{"id":25139,"date":"2022-12-19T11:55:24","date_gmt":"2022-12-19T02:55:24","guid":{"rendered":"https:\/\/www.remotecall.com\/jp\/?page_id=25139"},"modified":"2025-12-24T14:20:56","modified_gmt":"2025-12-24T05:20:56","slug":"pc-support","status":"publish","type":"page","link":"https:\/\/www.remotecall.com\/jp\/products\/pc-support\/","title":{"rendered":"PC\u30b5\u30dd\u30fc\u30c8"},"content":{"rendered":"<div class=\"support_page\"> \r\n<section class=\"support_hero pc_support\">\r\n        <div class=\"wrap\">\r\n            <div class=\"tit_hero\">\r\n                <h1 class=\"tit\">PC\u30c8\u30e9\u30d6\u30eb\u306e\u89e3\u6c7a\u306b<br>RemoteCall<br class=\"is_mobile\"> PC\u30b5\u30dd\u30fc\u30c8<\/h1>\r\n                <p class=\"desc\">\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u306e\u4e0d\u5177\u5408\u304b\u3089\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e<br class=\"is_tablet\">\u30a8\u30e9\u30fc\u307e\u3067\u3001<br class=\"is_pc\">\u53e3\u982d\u3067\u306f\u308f\u304b\u308a\u306b\u304f\u3044<br class=\"is_tablet\">PC\u306e\u554f\u984c\u3082\u30b9\u30d4\u30fc\u30c7\u30a3\u306b\u89e3\u6c7a\u3002<\/p>\r\n                <a href=\"https:\/\/www.remotecall.com\/jp\/trial\/\" id=\"product_pc-support_hero_trial\" class=\"btn_cta inquiry able_cta_btn\">\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/a>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section class=\"support_feature\">\r\n        <div class=\"wrap\">\r\n            <h2>RemoteCall PC\u30b5\u30dd\u30fc\u30c8<br class=\"is_mobile\">\u306a\u3089<br class=\"is_pc\">\u305d\u306e\u5834\u3067\u554f\u984c\u3092\u89e3\u6c7a<\/h2>\r\n            <ul>\r\n                <li>\r\n                    <div class=\"txt_wrap\">\r\n                        <h3>\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u4e0d\u8981\u3067\u3059\u3050\u4f7f\u3048\u308b<\/h3>\r\n                        <p>Web\u30d6\u30e9\u30a6\u30b6\u306b\u30ed\u30b0\u30a4\u30f3\u3059\u308b\u3060\u3051\u3067\u3059\u3050\u306b\u5229\u7528\u53ef\u80fd\u3002<br class=\"is_pc\">\u5c02\u7528\u30d7\u30ed\u30b0\u30e9\u30e0\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u4e0d\u8981\u3067\u30b5\u30dd\u30fc\u30c8\u3092\u958b\u59cb\u3067\u304d\u307e\u3059\u3002<\/p>\r\n                    <\/div>\r\n                    <div class=\"img_wrap\">\r\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/img_pcfeature01_ja.webp\" width=\"667px\" height=\"327px\" alt=\"\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u4e0d\u8981\u3067\u3059\u3050\u4f7f\u3048\u308b\">\r\n                    <\/div>\r\n                <\/li>\r\n                <li class=\"reverse\">\r\n                    <div class=\"txt_wrap\">\r\n                        <h3>\u30e2\u30d0\u30a4\u30eb\u7aef\u672b\u306b\u3082\u5bfe\u5fdc<\/h3>\r\n                        <p>PC\u3060\u3051\u3067\u306a\u304f\u3001\u30b9\u30de\u30db\u3084\u30bf\u30d6\u30ec\u30c3\u30c8\u304b\u3089\u3082\u30b5\u30dd\u30fc\u30c8\u53ef\u80fd\u3002\u30c7\u30d0\u30a4\u30b9\u306e\u5236\u7d04\u306a\u304f\u3001\u304a\u5ba2\u69d8\u306ePC\u3092\u9060\u9694\u3067\u64cd\u4f5c\u3067\u304d\u307e\u3059\u3002<\/p>\r\n                    <\/div>\r\n                    <div class=\"img_wrap\">\r\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/img_pcfeature02_ja.webp\" width=\"667px\" height=\"327px\" alt=\"\u30e2\u30d0\u30a4\u30eb\u7aef\u672b\u306b\u3082\u5bfe\u5fdc\uc6d0\">\r\n                    <\/div>\r\n                <\/li>\r\n                <li>\r\n                    <div class=\"txt_wrap\">\r\n                        <h3>\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u3067\u3059\u3050\u63a5\u7d9a<\/h3>\r\n                        <p>\u304a\u5ba2\u69d8\u306e\u540c\u610f\u78ba\u8a8d\u5f8c\u306f\u30af\u30ea\u30c3\u30af\u4e00\u3064\u3067\u5b89\u5168\u306b\u63a5\u7d9a\u3002<br class=\"is_pc\">VPN\u3084\u30dd\u30fc\u30c8\u3001\u30d5\u30a1\u30a4\u30e4\u30fc\u30a6\u30a9\u30fc\u30eb\u306a\u3069\u3001\u8907\u96d1\u306a\u8a2d\u5b9a\u306f\u81ea\u52d5\u5236\u5fa1\u3057\u3066\u3001\u5b89\u5168\u306b\u30b5\u30dd\u30fc\u30c8\u3067\u304d\u307e\u3059\u3002<\/p>\r\n                    <\/div>\r\n                    <div class=\"img_wrap\">\r\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/img_pcfeature03_ja.webp\" width=\"667px\" height=\"327px\" alt=\"\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u3067\u3059\u3050\u63a5\u7d9a\">\r\n                    <\/div>\r\n                <\/li>\r\n            <\/ul>\r\n        <\/div>\r\n    <\/section>\r\n\r\n    <div class=\"fxd_area\">   \r\n    <section class=\"support_usecases fxd_start\">\r\n        <div class=\"wrap\">\r\n            <h2>RemoteCall PC\u30b5\u30dd\u30fc\u30c8\u3001<br>\u6d3b\u7528\u30b7\u30fc\u30f3<\/h2>\r\n            <ul>\r\n                <li>\r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_pcFunction01.webp\" width=\"80px\" height=\"80px\" alt=\"T\u4f01\u696d\u306e\u6280\u8853\u30b5\u30dd\u30fc\u30c8\">\r\n                    <h3>IT\u4f01\u696d\u306e\u6280\u8853\u30b5\u30dd\u30fc\u30c8<\/h3>\r\n                    <p>\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u3084\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u30c8\u30e9\u30d6\u30eb\u3092\u30ea\u30e2\u30fc\u30c8\u3067\u89e3\u6c7a\u3002<\/p>\r\n                <\/li>\r\n                <li>\r\n                    <div>\r\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_pcFunction02.webp\" width=\"80px\" height=\"80px\" alt=\"\u60c5\u30b7\u30b9\u3084IT\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\">\r\n                    <\/div>\r\n                    <div>\r\n                        <h3>\u60c5\u30b7\u30b9\u3084IT\u30d8\u30eb\u30d7\u30c7\u30b9\u30af<\/h3>\r\n                        <p>\u5728\u5b85\u52e4\u52d9\u3084\u6d77\u5916\u62e0\u70b9\u3092\u542b\u3080\u3001\u793e\u5185PC\u3092\u52b9\u7387\u7684\u306b\u4fdd\u5b88\u7ba1\u7406\u3002<\/p>\r\n                    <\/div>\r\n                <\/li>\r\n                <li>\r\n                    <div>\r\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_pcFunction03.webp\" width=\"80px\" height=\"80px\" alt=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30f3\u30bf\u30fc\">\r\n                    <\/div>\r\n                    <div>\r\n                        <h3>\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30f3\u30bf\u30fc<\/h3>\r\n                        <p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u9867\u5ba2PC\u753b\u9762\u3092\u898b\u306a\u304c\u3089\u76f4\u63a5\u30b5\u30dd\u30fc\u30c8\u5bfe\u5fdc\u3002.<\/p>\r\n                    <\/div>\r\n                <\/li>\r\n                <li>\r\n                    <div>\r\n                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/ico_pcFunction04.webp\" width=\"80px\" height=\"80px\" alt=\"\u91d1\u878d\u30fb\u516c\u5171\u6a5f\u95a2\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30b5\u30fc\u30d3\u30b9\">\r\n                    <\/div>\r\n                    <div>\r\n                        <h3>\u91d1\u878d\u30fb\u516c\u5171\u6a5f\u95a2\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30b5\u30fc\u30d3\u30b9<\/h3>\r\n                        <p>\u30cd\u30c3\u30c8\u30d0\u30f3\u30ad\u30f3\u30b0\u3084\u96fb\u5b50\u7533\u8acb\u306e\u30c8\u30e9\u30d6\u30eb\u3082\u3059\u3050\u306b\u89e3\u6c7a\u3002<\/p>\r\n                    <\/div>\r\n                <\/li>\r\n            <\/ul>\r\n        <\/div>\r\n    <\/section>\r\n\r\n     <section class=\"support_effect\">\r\n        <div class=\"wrap\">\r\n            <h2>\u6570\u5b57\u3067\u308f\u304b\u308b\uff01<br class=\"is_mobile\">RemoteCall\u306e\u5c0e\u5165\u52b9\u679c<\/h2>\r\n            <p>* RSUPPORT\u8abf\u3079<\/p>\r\n            <ul id=\"hpsCountup\">\r\n                <li>\r\n                    <div class=\"stat up\">\r\n                        <div><span  class=\"lwCounter\">76<\/span><span class=\"unit\">%<\/span><\/div>\r\n                        <p>\u696d\u52d9\u52b9\u7387\u6539\u5584 <span>\u30c8\u30e9\u30d6\u30eb\u89e3\u6c7a\u6642\u9593\u3092\u77ed\u7e2e<\/span><\/p>\r\n                    <\/div>\r\n                <\/li>\r\n                 <li>\r\n                    <div class=\"stat down\">\r\n                        <div><span  class=\"lwCounter\">80<\/span><span class=\"unit\">%<\/span><\/div>\r\n                        <p>\u904b\u7528\u30b3\u30b9\u30c8\u524a\u6e1b <span>\u30b5\u30dd\u30fc\u30c8\u4eba\u54e1\u524a\u6e1b<\/span><\/p>\r\n                    <\/div>\r\n                <\/li>\r\n                 <li>\r\n                    <div class=\"stat up\">\r\n                        <div><span  class=\"lwCounter\">16<\/span><span class=\"unit\">pt<\/span><\/div>\r\n                        <p>\u9867\u5ba2\u6e80\u8db3\u5ea6 <span>\u30b5\u30fc\u30d3\u30b9\u6e80\u8db3\u5ea6\u304c\u4e0a\u6607<\/span><\/p>\r\n                    <\/div>\r\n                <\/li>\r\n            <\/ul>\r\n        <\/div>\r\n    <\/section>\r\n\r\n     <section class=\"support_security\">\r\n        <div class=\"wrap\">\r\n            <h2>\u5b89\u5168\u3067\u5feb\u9069\u306a\u63a5\u7d9a\u3092\u652f\u3048\u308b<br class=\"is_mobile\">RemoteCall PC\u30b5\u30dd\u30fc\u30c8<\/h2>\r\n            <div class=\"support_security_wrap\">\r\n                <div class=\"security_wrap\">\r\n                    <h3>\u4fe1\u983c\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u9867\u5ba2\u4fdd\u8b77<\/h3>\r\n                    <ul>\r\n                        <li>\u63a5\u7d9a\u7d42\u4e86\u5f8c\u306f\u9867\u5ba2PC\u306e\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u81ea\u52d5\u524a\u9664<\/li>\r\n                        <li>\u753b\u9762\u30ed\u30c3\u30af\u3084\u30d6\u30e9\u30a4\u30f3\u30c0\u30fc\u6a5f\u80fd\u3067\u9867\u5ba2\u306e\u60c5\u5831\u3092\u4fdd\u8b77<\/li>\r\n                        <li>\u30ed\u30b0\u30fb\u753b\u9762\u9332\u753b\u6a5f\u80fd\u3092\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u76e3\u67fb\u8cc7\u6599\u306b\u6d3b\u7528<\/li>\r\n                        <li>SSL\/TLS\u30d7\u30ed\u30c8\u30b3\u30eb\u3068AES\u6697\u53f7\u5316\u306b\u3088\u308bE2E\u901a\u4fe1\u4fdd\u8b77<\/li>\r\n                        <li>\u30db\u30ef\u30a4\u30c8\u30ea\u30b9\u30c8\u3067\u8a31\u53ef\u3055\u308c\u3066\u3044\u306a\u3044<br class=\"is_pc\">IP\u30a2\u30c9\u30ec\u30b9\/MAC\u306e\u63a5\u7d9a\u3092\u30d6\u30ed\u30c3\u30af<\/li>\r\n                        <li>\u4e8c\u8981\u7d20\u8a8d\u8a3c\u30fb\u30ed\u30b0\u30a4\u30f3\u8a66\u884c\u5236\u9650<br class=\"is_pc\">\u306a\u3069\u3067\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u4fdd\u8b77<\/li>\r\n                    <\/ul>\r\n                <\/div>\r\n                <div class=\"security_wrap\">\r\n                    <h3>\u8ab0\u3067\u3082\u7c21\u5358\u306b\u64cd\u4f5c\u3067\u304d\u308b\u5229\u4fbf\u6027<\/h3>\r\n                    <ul>\r\n                        <li>\u30e2\u30d0\u30a4\u30eb\u7aef\u672b\u304b\u3089\u3082PC\u30b5\u30dd\u30fc\u30c8(PC to PC\/ Mobile to PC)<\/li>\r\n                        <li>\u5e45\u5e83\u3044OS\u3084Web\u30d6\u30e9\u30a6\u30b6\u306b\u5bfe\u5fdc<\/li>\r\n                        <li>VPN\u3084\u30dd\u30fc\u30c8\u3001\u30d5\u30a1\u30a4\u30e4\u30fc\u30a6\u30a9\u30fc\u30eb\u3092<br class=\"is_pc\">\u81ea\u52d5\u5236\u5fa1\u3057\u3001\u5b89\u5168\u30fb\u7c21\u5358\u306b\u63a5\u7d9a<\/li>\r\n                        <li>\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u4e0d\u8981\u3001Web\u30d6\u30e9\u30a6\u30b6\u304b\u3089<br class=\"is_pc\">\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u3067\u9060\u9694\u30b5\u30dd\u30fc\u30c8<\/li>\r\n                    <\/ul>\r\n                <\/div>\r\n                <div class=\"security_wrap last\">\r\n                    <h3>\u9014\u5207\u308c\u306a\u3044\u5b89\u5b9a\u3057\u305f\u30b5\u30fc\u30d3\u30b9<\/h3>\r\n                    <ul>\r\n                        <li>SLA 99.9%\u4ee5\u4e0a\u306e\u5b89\u5b9a\u3057\u305f\u904b\u7528\u3092\u4fdd\u8a3c\u00a0<\/li>\r\n                        <li>\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u5207\u65ad\u6642\u3082\u6700\u592730\u79d2\u9593\u63a5\u7d9a\u3092\u7dad\u6301\u00a0<\/li>\r\n                    <\/ul>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n     <section class=\"support_steps  fxd_end\">\r\n        <div class=\"wrap\">\r\n            <h2>RemoteCall\u306a\u3089\u3001<br class=\"is_mobile\">5\u79d2\u3067\u9060\u9694\u63a5\u7d9a\uff01<\/h2>\r\n            <div class=\"support_steps_wrap\">\r\n                <div class=\"process_img\"> \r\n                    <img decoding=\"async\" src=\"\/wp-content\/uploads\/image\/sub\/img_steps_ja.webp\" width=\"540px\" height=\"302px\" alt=\"RemoteCall\u306a\u3089\u30015\u79d2\u3067\u9060\u9694\u63a5\u7d9a\uff01\">\r\n                <\/div>\r\n                <div class=\"process_step\">\r\n                    <ul>\r\n                        <li>\r\n                            <div class=\"process\"><span>1<\/span><\/div>\t\r\n                            <div class=\"step\">\r\n                                <h3>\u63a5\u7d9a\u6e96\u5099<\/h3>\r\n                                <p>PC\u3067Agent\u3092\u5b9f\u884c\u3057\u3066\u30ed\u30b0\u30a4\u30f3\u3001\u307e\u305f\u306f<br>PC\u30fbWeb\u30d6\u30e9\u30a6\u30b6\u304b\u3089\u30a2\u30af\u30bb\u30b9\u3057\u3066\u30ed\u30b0\u30a4\u30f3\u3002<\/p>\r\n                                <a href=\"https:\/\/www.remotecall.io\/\" target=\"_blank\" id=\"product_pc-support_step_login\" class=\"btn_trial able_cta_btn\">\u9060\u9694\u30b5\u30dd\u30fc\u30c8\u3092\u958b\u59cb<\/a>\r\n                            <\/div>\r\n                        <\/li>\r\n                        <li>\r\n                            <div class=\"process\"><span>2<\/span><\/div>\r\n                            <div class=\"step\">\r\n                                <h3>\u63a5\u7d9a\u30b3\u30fc\u30c9\u3092\u767a\u884c<\/h3>\r\n                                <p>\uff3b\u9060\u9694\u30b5\u30dd\u30fc\u30c8\u958b\u59cb\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001<br>\u63a5\u7d9aURL\u3068\u63a5\u7d9a\u30b3\u30fc\u30c9\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\r\n                            <\/div>\r\n                        <\/li>\r\n                        <li>\r\n                            <div class=\"process\"><span>3<\/span><\/div>\r\n                            <div class=\"step\">\r\n                                <h3>\u9060\u9694\u30b5\u30dd\u30fc\u30c8\u63a5\u7d9a<\/h3>\r\n                                <p>\u9867\u5ba2\u304c\u6848\u5185\u3055\u308c\u305fURL\u306b\u30a2\u30af\u30bb\u30b9\u3057\u63a5\u7d9a\u30b3\u30fc\u30c9\u3092<br>\u5165\u529b\u3059\u308b\u3068\u63a5\u7d9a\u30b5\u30dd\u30fc\u30c8\u304c\u958b\u59cb\u3055\u308c\u307e\u3059\u3002<\/p>\r\n                                <a href=\"https:\/\/files.rsupport.com\/jp\/remotecall\/documents\/user-guides\/RemoteCall-web-PC-support-guide-jp.pdf\" target=\"_blank\" id=\"product_pc-support_step_manual\" class=\"btn_menual able_cta_btn\">RemoteCall\u30ac\u30a4\u30c9 <\/a>\r\n                            <\/div>\r\n                        <\/li>\r\n                    <\/ul>\r\n                <\/div>\r\n            <\/div>\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <div class=\"fxd_container timer\">\r\n        <div class=\"fxd off\">\r\n            <div class=\"fxd_box\">\r\n                <a href=\"\/jp\/trial\/\" id=\"product_pc-support_floatingbanner\" class=\"able_cta_btn \"><p>RemoteCall\u309214\u65e5\u9593\u7121\u6599\u4f53\u9a13<\/p> <img decoding=\"async\" src=\"https:\/\/www.rsupport.com\/wp-content\/uploads\/image\/landing\/ico_banner.svg\" width=\"6px\" height=\"12px\" class=\"arrow\" alt=\"\"\/><\/a>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<section class=\"contents_contact\">\r\n    <div class=\"wrap\">\r\n        <h2>RemoteCall\u306e\u5c0e\u5165\u76f8\u8ac7\u3092\u3054\u5e0c\u671b\u3067\u3059\u304b\uff1f<\/h2>\r\n    <\/div>\r\n    <div class=\"sms_ninjaForm\">\r\n        <noscript class=\"ninja-forms-noscript-message\">\n\t\u6ce8: \u3053\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u306b\u306f JavaScript \u304c\u5fc5\u8981\u3067\u3059\u3002<\/noscript>\n<style>\n\n        \/* FIELDS STYLES *\/\n    \n        .nf-form-content .nf-field-container #nf-field-61-wrap .nf-field-element .ninja-forms-field {\n                                    display:block;\n                    }\n    <\/style><div id=\"nf-form-7-cont\" 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