Simply communicate with the customer. Be the eyes and ears to understand the request or problem better. Easily communicate with the customer while remotely solving the problem.
The Easiest Way to Request Remote Support
With RemoteCall, there are multiple ways to connect, such as through an icon connection, or a simple one-click.
Real-time Support Solution for Large Call Centers.
RemoteCall Enterprise enhances remote support capabilities for large companies with a large number of incoming support requests. Manage support agents in groups and distribute requests to start remote sessions instantly.
Reduce Support Time with Advanced Communication Tools
RemoteCall allows simultaneous voice and text chat during a support session, the use of shortcuts, special keys, and so much more. Quickly transfer files easily with the ‘drag & drop’ feature, as well as access files, reboot and reconnect, all with ease.
Customize Connection Page
Rsupport allows for integration to any existing system and customization to the users connection page.
RemoteCall Support Specification
|Agent PC OS||
|Customer PC OS||
Windows OS (Agent/Customer)
Mac OS (Agent/Customer)
RemoteCall Case Studies
Support Customers Worldwide
Large financial institutions, public service organizations, as well as companies with customer service support centers can all use RemoteCall to improve operational efficiency and enhance customer service.
Support Internally and Manage Servers
Support internal operations and personnel to manage the server and internal systems remotely.
Hardware and Software Maintenance
Improve operational efficiency and reduce costs with RemoteCall.
Use RemoteCall as a communication tool in the field of consulting, sales, and marketing.
RemoteCall Service Options
The cost savings in service products are perfect for your company. Increase efficiency today!
Reduce the initial cost with a monthly subscription, and get quality and reliability with cloud services from our remote support solution, sold as an ASP (Application Service Provider.)
Experience remote support solutions that can be customized for large enterprises, government agencies, financial institutions.
Integration is available for RemoteCall server to be placed in your own network. Customization will be provided including administrator page and advanced security features. All support history can be managed by recording server.
We provide a standalone remote solution to SMB, Universities, and Government agencies.
Remote Call Appliance is the all-in-one solution that includes RemoteCall software and hardware. Create your own remote support environment with with our high-performance hardware with OS and DB included.