Stay Closer to Customers.

You can communicate with the customer. Be their eyes and ears to understand problem or request well. Easily understand the difficult request from customers by remotely. Be the customer’s friend.

Remote call 6.0 introduces a new user UX including a new array of features based on an intuitive menu structure and user experience. RemoteCall 6.0 provides a prompt remote support experience.

Easiest Way to Request Remote Support

With RemoteCall you can choose from multiple ways to connect such as One Click, or icon connection.

RemoteCall 6.0 Get Started

Real-time Support Solution for Large Call Centers.

RemoteCall professional enhances remote support capability for large enterprises with a large number of incoming support requests. Manage support agents in groups and distribute requests to start remote sessions immediately.

Reduce Support Time with Various Communication Tools

RemoteCall allows simultaneous voice and text chat during a support session, use of shortcuts, special keys and more. Quickly transfer files easily with the ‘Drag & Drop’ feature, access favorite files, and reboot and reconnect.

RemoteCall Features

Customized Connection Page

Rsupport allows integration to any existing system and customization the user’s connection page.

RemoteCall Features

PC – Screen Sharing
Provide real-time support on the remote computer with real-time screen sharing capabilities.
Remote Mouse & Keyboard Control
Control and support using the remote computers mouse and keyboard.
Minimal Data/Bandwidth Consumption
All RemoteCall solutions retrieve changes on the remote screen to minimize data/bandwidth consumption.
Reboot & Reconnect
Restart the remote computer mid-session without having to worry about being disconnected. Automatically resume the support session as soon as the remote computer comes back online.

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Try RemoteCall service for free for 14 Days.Sign up Now!

RemoteCall Support Specification

Agent PC OS
  • Windows 7, 8, 8.1, 10 (32bit, 64bit)
  • Mac OS X 10.7 (Lion) ~ 10.11 (El Capitan)
Customer PC OS
  • Windows 7, 8, 8.1, 10 (32bit, 64bit)
  • Mac OS X 10.7 (Lion) ~ 10.11 (El Capitan)
  • Linux Ubuntu 12.04, 14.04 (LTS only)
  • Linux Mint 13, 17
  • Redhat 6.2 ~ 6.5
  • CentOS 5.7 ~ 6.5
Internet Browser Windows OS (Agent/Customer)

  • Microsoft Edge
  • Internet Explorer 10 ~ 11
  • Mozilla Firefox 35 or later
  • Google Chrome 40 or later
  • Apple Safari 7.0 or later
  • Opera 9.0 or Later
Mac OS (Agent/Customer)

  • Mozilla Firefox 35 or later
  • Google Chrome 40 or later
  • Apple Safari 7.0 or later

 
Linux OS (Agent/Customer)

  • Mozilla Firefox 35 or later

RemoteCall Case Studies

  • Offer Remote Support to Customers Worldwide

    Large financial institutions, public service organizations, companies with customer support center can use it to improve operational efficiency and enhance customer service.

  • Support Internal and Manage Servers

    Support internal operations or personnel to manage the server and internal systems remotely.

  • Hardware and Software Maintenance

    Improve operational efficiency and reduce costs.

  • Present Remotely

    Use as a communication tool in the field of consulting, sales, and marketing.

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Service type of RemoteCall

The cost savings in service products perfect for our company! Increase efficiency!

RemoteCall ASP

Reduce the initial cost with monthly subscription, get quality and reliability with cloud service with our remote support solution sold as ASP (Application Service Provider).

RemoteCall provides unmatched reliable and faster service with over 15 datacenters spread out all over the world with auto-sensing for the shortest path.

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RemoteCall Server

Experience a remote support solutions that can be customized for large enterprises, government agency, and financial institutions.

Integration is available for RemoteCall server to be placed in your own network. Customization will be provided including administrator page and advanced security features. All support history can be managed by recording server.

RemoteCall Appliance

We provide a standalone remote solution to SMB, University, Government agency.

Remote Call Appliance is the all-in-one solution that includes RemoteCall software and hardware. Create your own remote support environment with with our high-performance hardware with OS and DB included.