You can communicate with the customer. Be their eyes and ears to understand problem or request well. Easily understand the difficult request from customers by remotely. Be the customer’s friend.
Easiest Way to Request Remote Support
With RemoteCall you can choose from multiple ways to connect such as One Click, or icon connection.
Real-time Support Solution for Large Call Centers.
RemoteCall professional enhances remote support capability for large enterprises with a large number of incoming support requests. Manage support agents in groups and distribute requests to start remote sessions immediately.
Reduce Support Time with Various Communication Tools
RemoteCall allows simultaneous voice and text chat during a support session, use of shortcuts, special keys and more. Quickly transfer files easily with the ‘Drag & Drop’ feature, access favorite files, and reboot and reconnect.
Customized Connection Page
Rsupport allows integration to any existing system and customization the user’s connection page.
RemoteCall Support Specification
|Agent PC OS||
|Customer PC OS||
Windows OS (Agent/Customer)
Mac OS (Agent/Customer)
RemoteCall Case Studies
Offer Remote Support to Customers Worldwide
Large financial institutions, public service organizations, companies with customer support center can use it to improve operational efficiency and enhance customer service.
Support Internal and Manage Servers
Support internal operations or personnel to manage the server and internal systems remotely.
Hardware and Software Maintenance
Improve operational efficiency and reduce costs.
Use as a communication tool in the field of consulting, sales, and marketing.
Service type of RemoteCall
The cost savings in service products perfect for our company! Increase efficiency!
Reduce the initial cost with monthly subscription, get quality and reliability with cloud service with our remote support solution sold as ASP (Application Service Provider).
Experience a remote support solutions that can be customized for large enterprises, government agency, and financial institutions.
We provide a standalone remote solution to SMB, University, Government agency.