SupportDownload

Simple and Quick: RemoteCall from Web Browser

Refer to the User Guide to learn how to use the service and detailed information.

Learn more about the specification and requirement to support from a browser.

Guide the customer to install the following app to receive support. RemoteCall customer app (iOS), RemoteCall customer app (Android)

More professional, more powerful, RemoteCall Application

Refer to the User Guide for installation. Access to additional features with RemoteCall Agent application.

  • RemoteCall Agent

    RemoteCall Agent

    Complete installer for PC, mobile, visual support

  • RemoteCall Player

    Recorded Video Player

    Player to watch the recorded video

  • 원격 환경진단 아이콘

    Diagnostic Tool

    Checks the network and collects the logs automatically

For PC support customers, click Windows Users Installation Plug-in and for Linux users, click Linux Users Installation Plug-in to download the required files.

For Mobile and Visual support with Android devices, click Mobile support app, click Visual support app or click Mobile support app for Samsung to download the app from the online store.

For Mobile and Visual support with iOS devices, click Mobile support app for mobile support and click Visual support app for visual support to download the app from their online store.

User guide and product specification for RemoteCall remote support products.

  • RemoteCall User Guide

    Learn more about the features and how to use the tool.

  • User Guide for Mobile support

    Learn more about the features and how to connect with mobile devices.

  • User Guide for Visual support

    Learn more about the features and how to connect with mobile devices camera.

  • New Features for RemoteCall

    Learn more about the new features including iOS real-time mirroring, reservation, and more.