ProductsVisual support
Troubleshoot in real-time with remote screen sharing and control of smartphone / tablet.
- Support agent
- Customer
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Start
Sign in to RemoteCall agent program and press START.
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Waiting
Waiting for visual support.
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Connection app + connection code
Provide the app installation path and 6 digits connection code.These will be sent via SMS.
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Connection code
Install the app instructed by the support agent and enter the 6 digits connection code.
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Provide support
Provide real-time visual and situational support with video streaming and sharing.
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Receive support
Provide real-time onsite visual support with live video streaming and sharing.
Increase productivity and customer satisfaction at the same time.
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Boiler manufacturer caseReduced costs by allowing quick access without the need for visiting.
Support both iOS and Android
Product requirements-
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Customer Support
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