ProductsVisual support

Troubleshoot in real-time with remote screen sharing and control of smartphone / tablet.

Support agent
Customer
1
Start

Sign in to RemoteCall agent program and press START.

영상지원 이미지
Waiting

Waiting for visual support.

2
Connection app + connection code

Provide the app installation path and 6 digits connection code.These will be sent via SMS.

영상지원 접속경로 안내
Connection code

Install the app instructed by the support agent and enter the 6 digits connection code.

sns 링크 연결
3
Provide support

Provide real-time visual and situational support with video streaming and sharing.

영상 원격지원
Receive support

Provide real-time onsite visual support with live video streaming and sharing.

지원받기

Increase productivity and customer satisfaction at the same time.

Support both iOS and Android

Product requirements