ProductsRemoteCall WebViewer
Now available on browser from PC and mobile.
Meet RemoteCall’s WebViewer now.
Who is receiving remote support?
Need for speed? Experience the speed on the browser!
Get smooth and reliable performance even on video plays, REMOTELY.
Remote support any device from the web browser.
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All you need is a web browser.
Get PC support, mobile support, video support right from your web browser. -
So, can I remote support from a smartphone?
RemoteCall WebViewer can provide remote support for not only PC but also tablet and smartphone with web browser. -
Remote support ready in 3 seconds!
There is no installation nor updates. It starts right away.
Just check the length of the video on the right!
Provide quick and reliable support
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Start on your nearest PC.
What would you do when a customer requests assistance during an security update or OS update?Provide support using RemoteCall WebViwer as no installation is required.
Only RemoteCall WebViewer can instantly connect with the customer from any PC’s web browser.
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Use a smartphone and support.
On a day of run, in a bus or subway, answer customer’s urgent help request on the go.You can do it from the smartphone with RemoteCall WebViewer.
Only RemoteCall WebViewer offers remote support on tablets and smartphones.
Why is RemoteCall WebViewer interesting?
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Remote support for/from any OS and device.
Windows, Mac, Android, iOS. It supports all types of OS, and it boasts versatility as it supports both PC and mobile device. -
Scalable and compatible with multiple web solutions
Easy integration with various web solutions such as ERP, CRM, Groupware, etc. -
Easy UI for features to remote support
No need to search on the menu, it provides intuitive icons, and all necessary functions such as mouse / keyboard control and drawing.
Try RemoteCall WebViewer now!
Do you have a RemoteCall ID?
- Use it immediately by logging in with your RemoteCall ID and password. (also use it as a free trial ID).
Do you need a RemoteCall ID?
- Try without a RemoteCall ID, even from the same PC.
- Click here to create a free ID.
RemoteCall WebViewer specification
Supporter (agent)
Support agent requires the following OS and web browser.
| PC | Windows 7 or later – Chrome 60 or later – Microsoft Edge 17 or later – Firefox 60 or later – Opera 52 or later |
macOS 10.11 or later – Chrome 60 or later – Safari 11 or later Linux ubuntu 14.04 or later – Chrome 60 or later |
|---|---|---|
| Mobile | Android 8 or later – Chrome 60 or later |
iOS 11 or later – Chrome 60 or later – Safari 11 or later |
Supported (customer)
Customer requires the following OS and web browser.
| PC | Windows 7 or later – Chrome 60 or later – Microsoft Edge 17 or later – Firefox 60 or later – Internet Explorer 11 – Opera 52 or later |
macOS 10.11 or later – Chrome 56 or later – Safari 11 or later |
|---|---|---|
| Mobile | Android 8 or later – Chrome 67 or later |
iOS 11 or later – Safari 11 or later |
RemoteCall WebViewer features
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Draw
Draw lines or shapes on the shared screen (5 colors).
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Laser pointer
Point to a specific point on the shared screen.
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Mouse / keyboard control
Remotely control the customer’s PC through the shared screen.
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On-screen keyboard
Use on-screen keyboard and function keys.
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Adjust screen ratio
Adjust the size of the shared screen
(fit to screen, 100%, 125%, 150%). -
Full screen
Expand the shared screen to full display size.
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Switch monitor
In case the customer uses multiple monitors, you can choose which screen to share
(no limit on the number of monitors). -
Quality
Select the quality of the shared screen
(normal, medium, high).