ProductsRequirements and Specifications
RemoteCall can be used with diverse OSes, web browsers and devices.
Requirements for support agent
Support agent’s PC requires the following OS installed.
| Windows | Windows 7 or later (32bit, 64bit) |
|---|---|
| Mac | macOS X 10.10 (Yosemite) ~ 10.15.x (Catalina) |
Requirements for customer
Customer’s PC requires the following OS installed.
| PC support | Windows | Windows 7 or later (32bit, 64bit) |
|---|---|---|
| Mac | macOS X 10.11 (El Capitan) ~ 10.15.x (Catalina) | |
| Linux | Ubuntu 12.04, 14.04 (LTS only) Mint 13, 17 Redhat 6.2 ~ 6.5 CentOS 5.7 ~ 6.5 |
|
| Browser | OS common support (Windows / Mac OS / Linux) – Google Chrome 40 or later / Mozilla Firefox 35 or later / Opera 9.0 or later Windows – Microsoft Edge, Internet Explorer 10 ~ 11 macOS – Apple Safari 7.0 or later |
| Mobile support | Android | Android 4.0 (Ice Cream Sandwich) or later |
|---|---|---|
| iOS | iOS 10.0 or later (iPhone 5 or later, iPad 4 / air / mini 2 / Pro or later) |
|
| Network | 5G / LTE / 3G / Wi-Fi |
| Visual support | Android | Android 4.0 (Ice Cream Sandwich) or later |
|---|---|---|
| iOS | iOS 10.0 or later (iPhone 5 or later, iPad 4 / air / mini 2 / Pro or later) |
|
| Network | 5G / LTE / 3G / Wi-Fi | |
| Camera | A smartphone with camera |