ProductsRequirements and Specifications

RemoteCall can be used with diverse OSes, web browsers and devices.

Requirements for support agent

Support agent’s PC requires the following OS installed.

Windows Windows 7 or later (32bit, 64bit)
Mac macOS X 10.10 (Yosemite) ~ 10.15.x (Catalina)

Requirements for customer

Customer’s PC requires the following OS installed.

PC support Windows Windows 7 or later (32bit, 64bit)
Mac macOS X 10.11 (El Capitan) ~ 10.15.x (Catalina)
Linux Ubuntu 12.04, 14.04 (LTS only)
Mint 13, 17
Redhat 6.2 ~ 6.5
CentOS 5.7 ~ 6.5
Browser OS common support (Windows / Mac OS / Linux)
– Google Chrome 40 or later / Mozilla Firefox 35 or later / Opera 9.0 or later
Windows
– Microsoft Edge, Internet Explorer 10 ~ 11
macOS
– Apple Safari 7.0 or later
Mobile support Android Android 4.0 (Ice Cream Sandwich) or later
iOS iOS 10.0 or later
(iPhone 5 or later, iPad 4 / air / mini 2 / Pro or later)
Network 5G / LTE / 3G / Wi-Fi
Visual support Android Android 4.0 (Ice Cream Sandwich) or later
iOS iOS 10.0 or later
(iPhone 5 or later, iPad 4 / air / mini 2 / Pro or later)
Network 5G / LTE / 3G / Wi-Fi
Camera A smartphone with camera