Overview
RemoteCall
RemoteCall lets you instantly connect with and support your remote clients from anywhere in the world. View and control their computer in real-time.
RemoteCall + mobile pack
RemoteCall + mobile pack allows support representatives to remotely view, diagnose, and resolve a customer’s mobile issue using a simple app.
RemoteCall + visual pack
RemoteCall + visual pack gives support agents the ability to see exactly what the customer is experiencing with a real-time video stream.
Connect customers and businesses worldwide
Rsupport’s remote solutions are used worldwide. Our extensive global infrastructure allows businesses in Asia, Europe, the United States, and many other countries to provide excellent remote support to their customers.
Increase customer satisfaction and reduce costs
RemoteCall lets you instantly connect with and support your remote clients from anywhere in the world. Connect to a colleague’s PC or a customers Macbook, and control their computer in real-time. RemoteCall offers instant web-based video and voice chatting, as well as an interactive whiteboard for simple collaboration. Use RemoteCall for maintaining internal office PC’s and for holding screen-sharing presentations.
Provide quick and reliable support
RemoteCall allows customers to receive convenient remote support without having to install any programs, and our dual-security protocals ensure secure communication, always.
Remote support market leader of Asia
Rsupport is one of the top five global leaders in the remote support industry, and has been the market leader of Asia since 2007. Businesses elevate efficiency with Rsupport’s outstanding remote technologies.