Stay Close to Customers

Simply communicate with the customer. Be the eyes and ears to understand the request or problem better. Easily communicate with the customer while remotely solving the problem.

RemoteCall 6.0 introduces a new user UX including a new array of features based on an intuitive menu structure and user experience. RemoteCall 6.0 provides a prompt remote support experience.

The Easiest Way to Request Remote Support

With RemoteCall, there are multiple ways to connect, such as through an icon connection, or a simple one-click.

RemoteCall 6.0 Get Started

Real-time Support Solution for Large Call Centers.

RemoteCall Enterprise enhances remote support capabilities for large companies with a large number of incoming support requests. Manage support agents in groups and distribute requests to start remote sessions instantly.

Reduce Support Time with Advanced Communication Tools

RemoteCall allows simultaneous voice and text chat during a support session, the use of shortcuts, special keys, and so much more. Quickly transfer files easily with the ‘drag & drop’ feature, as well as access files, reboot and reconnect, all with ease.

RemoteCall Features

Customize Connection Page

Rsupport allows for integration to any existing system and customization to the users connection page.

RemoteCall Features

PC – Screen Sharing
Provide real-time support on the remote computer with real-time screen sharing capabilities.
Remote Mouse & Keyboard Control
Control and support using the remote computer’s mouse and keyboard.
Minimal Data/Bandwidth Consumption
All RemoteCall solutions retrieve changes on the remote screen to minimize data/bandwidth consumption.
Reboot & Reconnect
Restart the remote computer mid-session without having to worry about being disconnected. Automatically resume the support session as soon as the remote computer comes back online.

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Try RemoteCall for free for 14 Days.Sign up Now!

RemoteCall Support Specification

Agent PC OS
  • Windows 7, 8, 8.1, 10 (32bit, 64bit)
  • Mac OS X 10.7 (Lion) ~ 10.11 (El Capitan)
Customer PC OS
  • Windows 7, 8, 8.1, 10 (32bit, 64bit)
  • Mac OS X 10.7 (Lion) ~ 10.11 (El Capitan)
  • Linux Ubuntu 12.04, 14.04 (LTS only)
  • Linux Mint 13, 17
  • Redhat 6.2 ~ 6.5
  • CentOS 5.7 ~ 6.5
Internet Browser Windows OS (Agent/Customer)

  • Microsoft Edge
  • Internet Explorer 10 ~ 11
  • Mozilla Firefox 35 or later
  • Google Chrome 40 or later
  • Apple Safari 7.0 or later
  • Opera 9.0 or Later
Mac OS (Agent/Customer)

  • Mozilla Firefox 35 or later
  • Google Chrome 40 or later
  • Apple Safari 7.0 or later

 
Linux OS (Agent/Customer)

  • Mozilla Firefox 35 or later

RemoteCall Case Studies

  • Support Customers Worldwide

    Large financial institutions, public service organizations, as well as companies with customer service support centers can all use RemoteCall to improve operational efficiency and enhance customer service.

  • Support Internally and Manage Servers

    Support internal operations and personnel to manage the server and internal systems remotely.

  • Hardware and Software Maintenance

    Improve operational efficiency and reduce costs with RemoteCall.

  • Present Remotely

    Use RemoteCall as a communication tool in the field of consulting, sales, and marketing.

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RemoteCall Service Options

The cost savings in service products are perfect for your company. Increase efficiency today!

RemoteCall ASP

Reduce the initial cost with a monthly subscription, and get quality and reliability with cloud services from our remote support solution, sold as an ASP (Application Service Provider.)

RemoteCall provides unmatched reliable and faster service with over 15 datacenters spread out all over the world with auto-sensing for the shortest path.

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RemoteCall Server

Experience remote support solutions that can be customized for large enterprises, government agencies, financial institutions.

Integration is available for RemoteCall server to be placed in your own network. Customization will be provided including administrator page and advanced security features. All support history can be managed by recording server.

RemoteCall Appliance

We provide a standalone remote solution to SMB, Universities, and Government agencies.

Remote Call Appliance is the all-in-one solution that includes RemoteCall software and hardware. Create your own remote support environment with with our high-performance hardware with OS and DB included.