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  • Market leader of remote support RemoteCall

  • Support mobile devices
    such as iOS and Android RemoteCall + mobile pack

  • Support anything
    with a mobile phone camera RemoteCall + visual pack

Thank you for visiting the Remotecall brand site. Please review the terms and conditions below. By accessing, using or downloading any materials from this website, you agree to follow and be bound by these notices, terms and conditions (the “Terms”). If you do not agree with these Terms, please do not use this website. Additional terms and conditions can be acquired by contacting Rsupport or the Rsupport legal department.

DISCLAIMER

EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE BY RSUPPORT, THE MATERIALS ON THE WEB SITE ARE PROVIDED “AS IS” AND RSUPPORT HEREBY DISCLAIMS ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. RSUPPORT MAKES NO REPRESENTATIONS, WARRANTIES, GUARANTIES, OR CONDITIONS AS TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY, OR COMPLETENESS OF ANY OF THE MATERIALS CONTAINED ON THE WEB SITE.

LIMITATION OF LIABILITY

RSUPPORT SHALL NOT BE LIABLE FOR ANY DAMAGES SUFFERED AS A RESULT OF USING, MODIFYING, CONTRIBUTING, COPYING, DISTRIBUTING, OR DOWNLOADING THE MATERIALS. IN NO EVENT SHALL RSUPPORT BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE (INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE), HOWEVER IT ARISES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION AVAILABLE FROM THIS WEB SITE, EVEN IF RSUPPORT HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. YOU HAVE SOLE RESPONSIBILITY FOR THE ADEQUATE PROTECTION AND BACKUP OF DATA AND/OR EQUIPMENT USED IN CONNECTION WITH THE WEB SITE AND YOU WILL NOT MAKE A CLAIM AGAINST RSUPPORT FOR LOST DATA, RE-RUN TIME, INACCURATE OUTPUT, WORK DELAYS, OR LOST PROFITS RESULTING FROM THE USE OF THE MATERIALS. YOU AGREE TO HOLD RSUPPORT HARMLESS FROM, AND YOU COVENANT NOT TO SUE RSUPPORT FOR, ANY CLAIMS BASED ON OR RELATED TO THE USE OF THE WEB SITE.

INTELLECTUAL PROPERTY NOTICES

Rsupport and/or its suppliers, as applicable, retain ownership of all proprietary rights in the Services and in all trade names, trademarks and service marks associated or displayed with the Services. You will not remove, deface or obscure any of Rsupport’s or its suppliers’ copyright or trademark notices and/or legends or other proprietary notices on, incorporated therein, or associated with the Services. You may not reverse engineer, reverse compile or otherwise reduce to human readable form any software associated with the Services.

Rsupport respects the intellectual property rights of others. Rsupport may, in suitable circumstances and at its sole discretion, terminate the access of users who breach the copyrights or intellectual property rights of others. If you believe your work has been copied and is accessible at our web site in a way that constitutes copyright violation, or that our web site contains links or other references to another online location that contains material or activity that infringes your copyright, please contact us as soon as possible.

INFORMATION COLLECTION

Rsupport takes the issue of privacy extremely seriously. Not only is privacy and trust a central issues to theInternet, but it is also the base of our business. We have implemented a series of measures to ensure that the identity of visitors to our site is kept anonymous. Rsupport is always looking for ways to improve our website experience and maintain the integrity of the site. To this end, IP addresses are logged and analyzed. This is standard practice among organizations of good principals. We log where you went on the site and for how long. We also log what type of operating system you are using. Absolutely none of this information is personally identifiable. Like financial institutions, Rsupport uses the industry standard technology ? “cookies”. They are utilized to collect data about how users use our site. Cookies are a small string of computer text code, often subject to a number of misconceptions, mostly based on the erroneous notion that they are computer programs. In fact, cookies are simple pieces of data unable to perform any operation by themselves. In particular, they are neither spyware nor viruses, despite the detection of cookies from certain sites by some anti-spyware products. All browsers have option for the user to decide whether or not to restrict or allow cookies from any site. Rsupport uses cookies to enhance the visitor’s experience. They can be used to securely store a user’s ID, password, personalized home page, and tell designers which part of the site is the most popular.

INFORMATION USE

There are sections in the Rsupport website that may request voluntary information about you, such as your e-mail address. This is often for the purposes of future correspondence, trial software, contest opportunities, new product registration or online surveys. The personal information that you supply to Rsupport will be used for the future development of better products and services or to inform you about new products, service and offers of interest. At no point will your information be sold or distributed without your knowledge.

DISCONTINUING E-MAIL CORRESPONDENCE

Most Rsupport website visitors come with the intent of learning more about our company and products. After users provide their e-mail addresses, most are pleased to receive e-mail offers and newsletters about our company. On the other hand, Rsupport recognizes the need for choice and privacy. At any point after receiving an e-mail, you can scroll to the bottom of the screen to request that we discontinue sending you offers and newsletters. Please allow for 5 business days to process your request. Although children under 18 can view our website, Rsupport in no way requests or processes information from minors. No information should be posted or submitted by anyone under 18 without the consent of their parent or guardian. Rsupport’s privacy statement is subject to change at any time and without notice.