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RemoteCall SaaS Regular Update Advance Notice (v7.7.0)

Product September 16th, 2026
Hello, this is RemoteCall, enabling easy remote support for anything, anywhere.
To provide a better service, we will be carrying out a regular update to RemoteCall
Please review the details below in advance for your reference.
Update Overview
  • Update Schedule: October 20, 2026 (Tue) 18:30 - October 21, 2026 (Wed) 03:00 (KST)
  • Update Target: RemoteCall SaaS Service
  • Note: This update will proceed without service interruption for all users.
Key Update Details
  • 1. Web Viewer
    •
    • Added PIP (Picture-in-Picture) mode, allowing the remote support screen to be
    • When a Web Viewer connection fails, agents can now directly diagnose the server
  • 2. Android Remote Control
    •
    • Added support for Shift, Ctrl, Alt, Tab, and common special character input when
  • 3. Other
    •
    • Improved server and related library stability.
    • Fixed miscellaneous bugs and improved overall service stability.
We will continue to do our best to provide better service.
Contact Information
If you have any questions or experience any inconvenience regarding this update,
please contact us at the email address below.
gb_sales@rsupport.com
Thank you.

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