Hello, from the RemoteCall Team!
RemoteCall SaaS Update Notice (May 27, 2025)
Product May 20th, 2025We are pleased to announce a scheduled update aimed at enhancing your experience with RemoteCall.
Please note that temporary service disruptions may occur during the update process, and we appreciate your understanding.
Please note that temporary service disruptions may occur during the update process, and we appreciate your understanding.
Schedule
- Date: From 18:30 Tuesday, May 27 to 04:00 Wednesday, May 28, 2025 (KST)
- Services impacted: RemoteCall SaaS
Main Update
- 1. Enhanced Security Policy
- New password level: Introduced a 'Strongest' password level, aligned with national cybersecurity statndards.
- Password guidelines will be enforced more strictly.
- 2. Web Remote Support
- Custom branding for dedicated URLs: Customize the logo and waiting screen text on the Viewer.
- Session log button (optional): Choose to display the Session Log button at the end of the support session.
- 3. Mobile Support
- Android security update: Automatically block potential security threats, in accordance with [Google's Device Admin deprecation policy.]
- - New supported devices as follows: iPhone 16e, iPadAir 11"(M3), 13"(M3), iPad(A16).
- 4. General Improvements
- - Various performance and stability enhancements to ensure a smoother experience.
We remain committed to delivering a secure and seamless service to meet the needs of our valued customers.
Contact Us
Please note that the update schedule is subject to change due to unforseen circumstances.
For any inquries related to this update, please contact us at
For any inquries related to this update, please contact us at
Thank you for your understanding and continued support for RemoteCall.