Dear all customers,
RemoteCall ASP 6.0 Specification change notice
Product August 30th, 2017Please, be aware that as of August 31st 2017, RemoteCall ASP 6.0’s minimum hardware / software specification will be changed. Refer to the table below.
RemoteCall ASP 6.0
Old (until August 31st 2017) | New (from September 1st 2017) | |
---|---|---|
Agent’s PC OS | Mac OS X 10.7 (Lion) ~ 10.9 (Mavericks) | Mac OS X 10.8 (Mountain Lion) ~ 10.12 (Sierra) |
Customer PC OS | Mac OS X 10.7 (Lion) ~ 10.11 (El Capitan) | Mac OS X 10.8 (Mountain Lion) ~ 10.12 (Sierra) |
RemoteCall ASP 6.0 Mobile pack / Visual pack
Old (until August 31st 2017) | New (from September 1st 2017) | |
---|---|---|
Customer mobile OS | iOS 7.1 ~ 10.2.x (iPhone 4S ~ 7, iPad 2 ~ iPad Pro) |
iOS 8 ~ 10.3.x (iPhone 4S ~ 7, iPad 2 ~ iPad Pro) (support to iOS 11.0.x will be decided in Sep. 2017) |
Contact us for any additional information regarding the change.
1-888-348-6330
support.us@rsupport.com
Recents
[Mar. 22nd, 2021] RemoteCall ASP Scheduled Maintenance Notice
2021-03-17Terms of Service has been updated
2021-01-14[May. 27, 2019] New “RemoteCall remote support” App for RemoteCall Web Viewer Release Announcement
2019-05-27[Jun. 18th, 2019] Scheduled Maintenance Notice
2019-05-09[Feb. 18th, 2019] Scheduled Maintenance Notice
2019-01-14