[Jun. 26th, 2017] RemoteCall Maintenance & Update Notice

Maintenance June 12th, 2017
Attention Rsupport customers,
We are writing to notify you of a scheduled maintenance and update for RemoteCall for the following date and time:
Date: June 26th, 2017
Time: 15:00 – 22:00 UTC
Internationally Observed Times
  • San Francisco: 14:00 – 21:00 (PST)
  • New York: 11:00 – 18:00 (EST)
  • London: 16:00 – 23:00 (GMT)
  • Seoul/Tokyo: Tuesday June 27th, 00:00 – 07:00 (KST)
This is a routine maintenance and product update operation to check our software and server systems.
  • Added screenshot diagnostics when connection fails.
  • Added selection to choose keyboard driver.
  • Added minimize to full screen viewer.
  • Improved the multi-host connection feature.
  • Added notice when rebooting using admin account.
  • Added advanced EXE method to connection page.
  • Added icon number for icon based connection.
  • and more.
We expect minimal downtime and advise that temporary outages of service are a possibility, so we ask that you to plan your business accordingly and apologize for any inconvenience this may cause.
If you have any questions or concerns, please contact our support team at
Warm regards,
Rsupport Support Team