[Jun. 18th, 2018] Scheduled Maintenance & Update Notice

Maintenance May 17th, 2018
Attention Rsupport customers,
We are writing to notify you of a scheduled server maintenance and update for RemoteCall / RemoteView / Mobizen for the following date and time:
Date: Jun. 18th, 2018
Time: 15:00 – 22:00 UTC
Internationally Observed Times
  • San Francisco: 08:00 – 15:00 (PST)
  • New York: 11:00 – 18:00 (EST)
  • London: 15:00 – 22:00 (GMT)
  • Seoul/Tokyo: Tuesday Jun. 19th, 00:00 – 07:00 (KST)
This is a routine maintenance and product update operation to check our software and server systems. We expect minimal downtime and advise that temporary outages of service are a possibility, so we ask that you to plan your business accordingly and apologize for any inconvenience this may cause.
Update log
  • Server maintenance for RemoteCall, RemoteView and Mobizen on relay/session servers.
  • Server maintenance for unified payment system.
  • Server maintenance for RemoteCall 4.x on web / DB / relay servers.
If you have any questions or concerns, please contact our support team at
Warm regards,
Rsupport Support Team