[Feb. 1st, 2017] – RemoteCall Minimum Specification Change Notice

Product Janaury 17th, 2017
Attention Rsupport customers,
We are writing to notify you of a change in the specification for all RemoteCall procuts (RemoteCall, RemoteCall + mobile pack, RemoteCall + visual pack):
Date: Wednesday, February 01, 2017
Related Products & Services:
RemoteCall, RemoteCall + mobile pack, RemoteCall + visual pack
Changes:
  • Mobile devices (phones, tablets, etc) running Android OS 2.x and 3.x will no longer be supported.
  • Minimum supported Android OS is 4.x or later.
  • This change is applicable to ASP, SaaS and Cloud customers. Standalone server customers are not affected.
The decision to discontinue the support for devices running Android OS 2.x and 3.x is to focus our effort to better service the latest version. If you have any questions or concerns, please contact our support team
1 (888) 348-6330 support.us@rsupport.com
Warm regards,
Rsupport Support Team